Common Questions and Answers about Wigs

（1）Wig shedding: Newly produced wigs may have some loose hairs, but once they fall off, they won't shed any more.

(2) Hair style and pictures are different: Wigs are soft items that cannot remain unchanged like steel wires. They will change slightly after being styled, and can be styled into any hairstyle you want.

（3）The wig received was slightly deformed due to the bumpy journey by courier. After some maintenance, it's fine.

Color deviation may occur when compared to the color seen on a computer screen. All wigs produced by our company are based on the sample color. Different monitors may cause color differences.

(5) We have received the goods, but we don't like them. As long as they can be resold, we accept returns and exchanges. However, if there are no quality issues, the seller is not responsible for the shipping costs.

About preservation:

1. Try to avoid high temperatures as hairpieces are not heat-resistant due to the material.
2. Use it as much as possible to avoid rain, snow, or corrosive substances. When not in use, store the wig on the model's head to maintain the hairstyle effectively.
3. Wigs are generally replaced every 1-2 months, and the frequency of wearing can determine the replacement schedule.
4. Rinse with cold or warm water, and use a regular shampoo. You can also use a regular conditioner.
5. Do not dry clean wigs with high-temperature devices such as hair dryers. Instead, use a dry towel to gently absorb excess moisture from the wig, and then place it in a well-ventilated area to avoid direct sunlight, which could damage the wig.
6. After washing, do not comb the wig immediately; wait until it is dry before you comb it.
7. Use a wig-specific comb (steel or iron combs are better), and try not to use plastic combs as they can create static electricity, which can affect the hairstyle.
8. Curly hair does not need to be combed. After each curl is in place, it can be easily arranged with your hands.
9. If the wig becomes tangled and difficult to comb after long-term use, do not pull forcefully. Instead, spray the wig with a non-oily wig care liquid, and then gently and carefully untangle it.
10. Do not spray gel or hair plaster on wigs, as these are usually used for real hair to style. These products tend to attract dust, making the wig sticky.
11. The use of wig-specific non-oily care liquid is also very simple: just spray a few times on the wig before wearing it to make the wig soft and shiny, and it can prevent static electricity, keeping the wig in a moist condition just like when it was newly purchased.
12、Wigs can be tied up, but you can't tie them too high or your own real hair will come out from underneath.
13. When combing a longer wig, divide it into several sections, comb it from the bottom up, and be sure to do so patiently.
14. During the process of arranging and wearing, a small amount of hair loss is normal.
15. Keep it in its original packaging when not in use, and a quick shake will restore it to its original shape when you want to wear it.