1About the product

Our store's products are in stock.24We will ship the goods within hours. The shipping time for custom-made products will be subject to the communication with customer service. It is quite normal for our store to experience stockouts due to the large quantity of supplies. If there are stockouts for the products you have purchased, we will notify you immediately. Products with stockouts will be refunded.

 2About Quality

Before shipping, there will be a dedicated department to pack the boxes, and there should be no quality problems. However, it is impossible to achieve 100% accuracy. If there are indeed any defects in the product, please notify us within 7 days of receipt.48Please contact us in time within the hour, and we will definitely resolve the problem for you.

 3Size issues: Each product has detailed measurements taken, and everyone measures differently.1CMThe error within the left and right is normal. If you blame the seller for the wrong reason after the fact, that is, the recommended size is incorrect, I'm sorry, we do not accept this as a reason for a return.

4About Color Difference

Color differences are an unavoidable issue for any online seller. The reasons for color differences are numerous, such as different cameras, displays, lighting, and environments. Color differences are everywhere, as machines are not as perceptive as human eyes. We will do our best to minimize the color differences between the actual products and the images. Color differences should never be the basis for negative reviews, complaints, or returns and exchanges. If you are particularly concerned about the color of the products, please carefully consider before making a purchase. 

5About the Product Return and Exchange Issue 

1）.Please communicate with customer service before returning the product, and provide detailed information to ensure that your return can be handled promptly.

2）.The defective products must be kept in their original packaging.(Please bring your own packaging and do not paste or write directly on the original factory box.")

3）.Customers' specific requests for product colors or styles, we will try our best to meet, but cannot guarantee.100%Guarantee. If the color or style does not match, returns or exchanges will not be allowed. 

4）.For damaged goods during transportation, it must be reported within 24 hours of receipt.24Within hours, please contact our after-sales customer service to register, and the remaining period will be deemed as intact for this shipment.

5）.The following conditions do not allow returns or exchanges: The product packaging is damaged or incomplete, the product accessories or related documents are incomplete, unauthorized repair or modification has been carried out, or the product has not been used or stored in the normal manner.

6）.After-sales service is the most basic service of our company, and we are willing to provide good after-sales service for everyone. Good after-sales service also requires customer cooperation. Please read the above instructions carefully before returning or exchanging goods, and follow the company's above system to handle it to avoid affecting the quality of after-sales service.