Warm Tip: Dear friends, there is a certain rate of defects in electronic products, so it is recommended to buy several spares.
Seeing this, we would like to reiterate, please pay attention to
Shortage (incomplete quantity received):
1. For goods worth less than 300 yuan, please count the quantity in person with the transportation company staff when receiving the goods. If there are any missing items, please have the transportation company staff sign to confirm. We will compensate for the missing parts by finding the shipping company and compensating you.
For goods worth over 2,300 yuan, please inform us within one week of receipt of the goods of the missing quantity. We will cooperate with you to verify the quantity and do our best to help you resolve the issue. If you have not counted or have not informed us of the missing quantity in time, it will be deemed that the quantity is correct.
Damage: The responsibility for damage caused by transportation will not be borne by our company.
But we have an obligation to do our utmost to assist the customer in resolving this issue!
1. The courier refused to open the package together for inspection.
Solution: After you sign for the courier package, please keep it safely until you have thoroughly checked it. Then, you can return it to the courier staff.
2. The courier refuses to sign to confirm the missing quantity.
Solution: Just write down his phone number and name.
3. When the courier returns damaged goods, they will charge for the courier fee.
Solution: You can advance the payment, and we will refund it to you.
Please read the entire content carefully, as it is very important to you. If you cannot perform the above actions, we will be very sorry for any problems that arise, and we will be unable to help.
Return and Exchange: For a refund, the product must have a quality issue that results in the loss of its intended function. We will process a return or exchange, but the shipping fee is the buyer's responsibility. (Most issues can be resolved by changing the battery, adjusting the battery placement, or connecting the wires... etc., so it's important to know how to repair toys when selling them.) For other reasons such as poor sales or not meeting expectations, which are not quality issues with the product itself, we will not provide a return or exchange.
Product Quality: All products will undergo multiple inspections during production, post-production, and before shipment, and only fully qualified products will be shipped. However, due to various uncertain factors, the loss of product functionality may occur. Our company can only guarantee a 95% pass rate, with the remaining 5% falling within the scope of exemptions.
95% of our company's images are taken by ourselves, which can more truly reflect the actual product. However, due to factors such as lighting and photography skills, there may be slight differences between the images and the actual products. Additionally, factors such as market changes may lead to adjustments to the product and packaging colors, packaging methods, etc. by the factory. Please refer to the actual product for accuracy.
Please read the above terms carefully, they will take effect from the time of your order. If you have any questions, please confirm with our staff before placing your order!
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