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eight-strand woven bag collar large dog traction belt big dog leash love heart hand holding rope pet rope
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About Color Difference All product photos are taken by professional photographers, and they are carefully edited and color-adjusted to match the actual products as much as possible. However, due to differences in lighting, monitor color deviations, and individual perceptions of color, the actual products may have color differences from the photos. Please refer to the actual products for the final color. |
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About the size All goods are measured manually according to the measurement methods on the product detail page. Please carefully compare the sizes when purchasing. Due to differences in measurement methods and tools, there may be some errors, which is a normal phenomenon. Please ensure that you clearly understand the sizes before purchasing. Size discrepancies will not be used as the standard for returns. If you have any questions, you can consult the customer service. |
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About after-sales service Please ensure that you carefully check the quantity and quality of the goods within 3 days after receiving them. If you have any questions, you can contact our customer service. We will not accept returns or exchanges for goods that are subjectively dissatisfied or for which the reason is merely a different expectation, as long as the actual quality of the goods is not in question. |
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About freight Our sales department is located in Yiwu, with convenient and fast logistics. 1. To reduce the cost of transportation for our guests, it is more convenient to pick up the goods ourselves (because we cannot guarantee that the pickup point is close to your residence), we generally choose to send dedicated logistics (direct), freight collect, and calculate the freight based on volume. If you have any questions, you can consult the customer service. Please inform us when you place an order for a specified freight line. 2. If the guests need, they can also send to DHL, Jiali, Huayu, Shenghui and other large logistics companies. 3. For customers in Jiangsu, Zhejiang, and Shanghai, if the goods are not too much, they can also choose to send by courier, which only supports the courier cooperation with our store. |
| Contact Customer Service | Please contact us using the Alibaba Messenger, and make sure to consult the same customer service representative for more professional service! Due to the large volume of inquiries, the Alibaba Messenger is often overloaded, and if you haven't received a response for a long time, you can choose to self-service shopping based on the description. Please directly write the required color/size/delivery information in the remarks. If you have any special needs, please leave a message, and we will process them one by one. |
| signature | Please make sure to open the parcel in the presence of the courier to check if the goods are damaged and the quantity is correct. If you find any problems, please refuse to sign. Once the parcel is signed for, it is considered that you have accepted the goods. |
| Size issue | The size is measured manually, and there may be a 2mm error due to factors such as different measuring tools and methods. |
| Color difference problem | All the product photos in our store are taken by ourselves, and we try to keep them consistent with the actual items. However, due to factors such as photography techniques, environmental lighting, and color differences between monitors, there may be slight color differences between the photos and the actual items. Please refer to the actual color of the items for the final decision. |
| Rating | We take great care in running our store and place a high value on your feedback. We always strive to deliver the best possible service and aim to establish long-term friendly partnerships with our customers. If you have any dissatisfaction with the goods after receiving them, please don't just leave a neutral or negative review without saying anything. A neutral or negative review is not a solution for either of us. It also won't help you turn your dissatisfaction into satisfaction! Thank you for your continued support! ^_^ |
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