The inflatable products are all customized products. Most of them are customized according to the customer's size and color requirements. Please consult the customer service before placing an order. Air mold is a custom - made product. Cannot return or change, please confirm the color and size price of the style before the payment. If there is any misunderstanding, please kindly understand! If mong wang is not online, please contact: QQ568860290 WeChat 17688859529

[company profile]

Guangzhou yunsen toys co., LTD is a comprehensive modern private enterprise integrating inflatable amusement equipment, inflatable advertising products and inflatable promotion products. The company has its own r&d personnel, specialized production line and perfect network sales system, professional model maker, exquisite design and production standard, plus excellent marketing and after-sales service system, which has created unprecedented development speed of the company. Zhongtian amusement after years of concentrated research and development and operate carefully, before and after the launch nearly hundred kinds of all kinds of inflatable products, at present main products are: water park, inflatable castles, inflatable sports, children's entertainment city, water walking ball, water roller ball, leisurely wave ball, snow grass leisurely wave ball, hand boat, inflatable, inflatable arch, inflatable cartoon, air wuxing, product modeling, etc. Zhongtian products everywhere, customers and users have been unanimous praise and appreciation!

1. All goods in the shop are shot in kind. Due to the different lighting and display of each monitor, there may be color difference between the real thing and the picture. Please refer to the real thing.
 
2. As the details should be presented to you when taking photos, close-range shooting may be adopted. Please refer to the relevant dimensions in the product description.
3. The air molds are all made by hand, so there is no guarantee that there are no defects, such as slight deviation of thread head and thread running, etc. Most of our products are customized, and the production time is 2-7 days. We will deliver the goods on time according to the promised time, but we cannot guarantee the specific delivery time of the express, please dear friends do not give us any poor comments for express reasons!
 
4. When receiving the goods, please make sure to check the goods in the parcel in front of the Courier, and sign again after confirmation. If you find any quantity discrepancy or damage, please refuse to sign and contact us in time. If there is any problem, we will solve it for you in time. Please check the goods before signing for dear friends!!
 
5. Our products are very special and will be dirty after use. There is no secondary sales, so we will not return them. Please be sure to determine the size of the air mold according to your site. We will be responsible for the round-trip freight to repair the quality problem. Non - quality problems do not return or exchange goods.
 
6. Manual screen printing is adopted in the printing. It is unavoidable to have rough edges, missing pieces, uneven and other phenomena.
 
7. As for the arrival time, we promise to deliver the goods within the promised time, but we do not guarantee the delivery time of the goods by express, please dear friends do not give us poor comments due to the delivery problem, we are very innocent!
 
8. Unlike canvas tent, air mold is not suitable for use in windy or rainy days! Any problem caused by improper use shall be borne by you.
 
9. The appearance, color, weight and so on of the fan may have errors due to different batches, but the wind force of the fan with the same power is the same, and the goods will not be returned or replaced due to the appearance, color and weight of the fan.
 
10. We are committed to improving product quality and customer service, but our price is set by the company uniformly and reasonably. When you make your first counteroffer, we will gently refuse. For the second counter-offer, I will politely refuse. But after the third or more counter-offer, sorry, our time is also a part of life, we have the right to remain silent or send you a strong reply.
 
11. Please read the buyer's instructions carefully before taking the goods, and take the baby, which means you have tacitly accepted the above terms. Thank you very much for coming to alfy. Alfy will provide you with high quality products

After-sales service:

 (1) quality problem: three years free warranty for air mold products and no warranty for other parts. The warranty of return to the factory shall be delivered by the express designated by our company. Within one month, our company shall bear the delivery freight of return to the buyer, and all the freight shall be borne by the customer in the future.

(2) non-quality problem: air mould is free of warranty, but all freight charges are borne by the customer.

(3) return and replacement: within one month, the following points should be satisfied for the replacement:

   1. The purchased products do not affect the secondary sales

    2. 20% discount for current purchase of air mold products and make up the difference (alipay transfer or bank remittance)

    3. Return the purchased air mold products to our company by express delivery

    4. Round-trip freight shall be borne by the buyer.

(4) what is the quality problem?

    1. Air mold: the fracture of suture caused by normal use, the automatic cracking of air mold cloth, the asymmetry caused by the distortion of amplitude product, and the large size error of product (within 5% of the error is within the normal range).

   2. Fans within 12 hours: no deformation and no burn, but the fan does not work, and the wind is too small due to high temperature. All but the above are non-quality problems.