About products:

Our products are in stock and will be delivered within 48 hours. The delivery time of customized products is subject to the communication time with customer service.

It is quite normal for the shop to be out of stock due to the large quantity of goods supplied. If there is a shortage of goods purchased by you, we will

I will inform you as soon as possible. Goods in short supply will be refunded.

1. About quality

There will be special department packing before delivery. There should be no quality problem, but it cannot be 100%

Please contact us within 48 hours after receiving the defect. We will solve it properly for you.

 2. Size problem: each product is measured in a specific size, and each person has a different measurement method, 1C The error around M is normal.

If you later blame the seller for recommending the wrong size, we are sorry that you will not accept the return for this reason.

3. Return and exchange of products 

1) please communicate with the customer service staff before returning goods, and explain the details, so as to track your return and get timely treatment.

2). The defective products must be fully packaged (please bring your own packaging and do not paste or write directly in the original box).

3). We will try our best to satisfy the customer's specification of color or style, but we cannot guarantee 100%. As a result of color

Or the style does not match will not be returned for replacement. 

4). For the damaged goods in transportation, they must be submitted within 24 hours after receiving the goods, and contact the after-sales customer service of the company

Registration, the remaining period is the default that the goods are in good condition.

5). No return or exchange is allowed under the following conditions: Return defective or incomplete product packaging, product parts or related information

Improper, unauthorized repair or modification, not used or stored in the normal way.

6) after-sales service is the most basic service of the company. We are willing to provide you with good after-sales service.

 Good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning and changing goods. Please follow the company's instructions

The above system should be handled in order to avoid affecting the quality of after-sales service.

1: about how many batches, do you support mixed batch? Is there a limit on the amount? How about the freight?

All products according to the above starting batch can be, the amount is unlimited! Support mixed batch! Support alipay transactions! Support network

Silver! We have stated the weight of each product, and the freight system will calculate it automatically when taking photos, which may be a little bit wrong

Poor, if you have any questions, please contact the customer service.
2. Are the products on the shelves available? What if we run out of stock?
All our goods are sold in stock, and all the goods available for sale are available on the page. Please be assured to buy. by

Please understand that there is a shortage of goods due to the large variety of goods, the large daily sales volume and the failure of some goods to be removed from the shelves in time.

We will contact you by phone or by mong wang news.

Dear buyers, due to the display or lighting environment and other factors, you see the picture has a certain color difference, we

The color difference will be minimized as far as possible, and the color difference problem will not be used as the basis for complaints, low marks, return and exchange of goods. All of our store

The products are all produced by the cooperative factory, and the quality is guaranteed. Please feel free to buy.

No matter what happens, no matter the quality of service or goods, as long as you contact our customer service, we will be true

Sincerely solve all the problems for you. If you do not contact the buyer who applies for refund or return of goods, it is not good for both the buyer and the seller

We hope to solve your practical problems. Please kindly ask for a higher price without contacting the buyer for direct refund or return of goods

Hand, we promise we can't solve anything without communication.

As the goods will inevitably collide during transportation, causing damage, so please sign in front of the Courier

Check the surface to see if it is in good condition. When the damage is found, you must sign and cross off the Courier receipt and refuse to accept it, if the Courier does not

You can inform us to handle the inspection, and we will negotiate with the express company, so that you won't have any economic loss, otherwise

We are not responsible once we sign in.

Express delivery: small orders can be taken directly. Ali system will automatically calculate the express freight, and the charging standard will be automatic

Display. If you have a designated Courier company, please contact the customer service in advance. Otherwise, the company will choose the default express company

Send the goods.

Delivery logistics: if your goods are heavy (over 15kg, or not in jiangsu, zhejiang and Shanghai areas), we suggest you

tong

Overdelivery logistics to reduce your shipping costs. For example, a 15-kilogram item sent to shenzhen, the express fee one

Generally, it is between 60 and 75 yuan, while only about 20 yuan is needed for logistics (if there is any transfer fee). Logistics and express you receive

cargo

The time required for things is the same. After the goods are delivered, the shipping department will inform you by phone to the designated shipping point

Pick up the goods.

Generally, you should pick up the goods within 3 days to avoid storage costs.

1: we guarantee that there is no reason to return or exchange the goods within 7 days. The return or replacement of goods with non-quality problems requires the buyer to bear the round-trip freight. Because of the commodity

The goods returned or replaced due to quality problems or the responsibility of the store shall be borne by the store for freight.

2. Please understand that we will not return or exchange the goods that have been used and affect the secondary sales.

If there is any problem, as long as we contact our customer service staff, we will take the initiative to help you solve it objectively

Responsibility. It is not helpful for both the buyer and the seller to give the middle rating at any time. We hope to keep every favor

Friends of keba, can solve your practical problems, improve our service level, we hope everyone in akbar

Shopping customers can be happy! At the same time, we also refused the visit of the bad judges, for the use of the threat of the poor rating we retreat

Money, the gift of unexpected guests, we will resolutely resist!