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Product Introduction

Cracks, cotton, mine pits, or a few impurities are all birthmarks of natural gemstone products. If you are sensitive to these, please do not purchase!

About Express Delivery

Default small items sent by YTO ExpressView the logistics details)，large items are sent by logistics, and the logistics freight is paid upon receipt. If you need to send a specific courier, please contact the online customer service. Normally, if you place an order before 16:00, it will be shipped the same day, and if you place an order after 16:00, it will be shipped the next day. In the event of special circumstances, a further notice will be given!

About Color Difference

All product images are 100% real-life shots taken by professional photographers, and they are color-corrected by professional designers based on the products. However, due to the differences in monitors, there may be some color differences. We will try to make the images as close to the actual colors of the products as possible. However, some color differences are unavoidable. We hope you can understand!

About the size

All goods are measured manually according to the measurement method in the product details to avoid minor errors. Please compare the size carefully with the size diagram before purchasing, as size discrepancies will not be considered as standards for returns and exchanges. If you have any questions, please consult the customer service.

About Returns and Exchanges

Return policy: The product must be in its original, unopened packaging and in a condition that allows for resale. Products that have been opened or used cannot be returned. If a transaction has been completed and a quality issue is discovered, please submit a refund request within 7 days after the transaction is completed.

Special Return Policy: There will be no returns or exchanges for items with no quality issues and that have been opened and cannot be restored to their original condition, which may affect resale. The images and information provided for the products are for reference only. Due to differences in lighting during photography and color on different monitors, there may be slight color differences between the images and the actual products.

Return and exchange policy: If the return is due to the buyer's reasons, the buyer is responsible for the return shipping fee. If the return is due to product quality issues or discrepancies in the description, the shipping fee should be borne by the store.