Contact: Zhao Liting

Contact phone number:13958418345

QQ: 2485514583

Fax:86 0579 85164573

Company address: yiwu city, zhejiang provinceInternational Trade CitythreeareatwoFloor of a buildingWest 57thgate3Street,H2-24573.
 

Warm prompt: 

1.Color difference: All the products on shelves in this stationery company are taken in kind. Due to the different color adjustment of different computer monitors and different color management systems, the color of the picture you see may be slightly different from the real thing. We have tried to adjust the color of the picture to the closest to the real thing. Please do not accept the subtle color of the customer careful purchase! Or can ask to see sample first, details can contact the seller.

2, Size problem: please buyers to purchase before contrast the size of the description on website with a ruler, don't feel by oneself to decide the size of the baby. Due to the manual measurement, there may be a small individual commodity size deviation, please understanding. Thank you very much!

3,Logistics inspection: received goods please check the clear, when the face of the Courier immediately and contact us if you have any questions, if directly after receipt shall not be liable for any problems related to the bank.

4,Shipping: all freight shall be borne by the buyers. If it is our responsibilities to return customer advance payment of freight, please. We shall refuse to pay, because to pay a is twice as expensive cost. After the seller received cargo handling related problems, such as freight we will refund or replacement of goods to deduct next time returned to the customer. Please customer understanding and support!

5,Special statement: the goods are shipped from our company. The specific time limit depends on the actual situation of the express delivery and logistics, and the problems caused by the express delivery and logistics party. We are responsible for communicating with them to deal with, and the problems caused by this will not be the reason for refund or rejection.

About returns: 

1. The customer shall check if there is any wrong delivery or quality problem within 24 hours after receiving the goods. If you have any questions, please contact the seller immediately. And within a week to return for replacement, expired please handle by yourself. If there is a problem and did not immediately contact the seller and direct return, angry shop does not accept mail.

2. Please write a note about the return to facilitate our contact with you.

Description format is as follows:

 About a replacement 

A, The following situation exchange buyers pay the freight:

1.  The color difference problem;

2. The size problem;

3. Subjective question, to receive the goods are not satisfied, not imagined as the reason for the request for exchange, practical without any quality problems of products;

4. As giving a refund or an exchange transaction each link to spend double the effort to service for the customers (including secondary sales services, sales customer service, shipping department of duplication, the transport links of the wreck, etc.) is not just a simple freight problem, so sincerely hope that each customer before buying more consultation, comparison, accomplish know fairly well to shoot, as far as possible to avoid repeatedly return to both increase unnecessary spending and duplication of effort. Thank you for your support and understanding.

Second, please attach a exchange listing, in exchange for our handling and contact with you. Specific format is as follows:

Refund and return process:

1. Send pictures of the list of quality problems or out of stock to the after-sales customer service. After the sale, the customer service will verify and negotiate for refund or return.

2. Please note that on the homepage of Alisaid, the transaction management → I am the buyer → I have bought the goods → check the transaction page and click the refund → The goods have been received → no need to return the goods, and then set the refund amount to the corresponding amount.

For return customer service, point refund → return goods, and then set the amount of refund.

We agree to return then leave the address according to paypal will return goods delivery or surface mail.

Note: for customers returning goods by surface mail, please note: the front sheet is the domestic ordinary package details list, the color is green, the cost of packaging bags and boxes caused by the returned goods shall be borne by the buyer. Since the price of packaging bags and cartons in the post office is relatively high, it is suggested that the buyer solve the problem by himself.

1. Small delivery. Yto express is usually sent.
2Large quantities of goods suggested to go logistics.Logistics shipping freight to pay. Logistics checked advantages: low cost, disadvantages: easy to lose goods, unfavorable small ensemble of carriage of goods.

3And letters(Do not use)Due to the surface for the arrival of the goods time is too long.And the post office has too many rules.A lot of articles cannot be mailed.There have also been incidents of lost goods and post-shipment1We haven't received the goods for more than two months!So the shop don't send mails

 Wholesale instructions

Mixed batch of

Support mixed batch.

1.600RMB can be mixed batch.

2. Sample rules:Considering my firm does not provide samples, such as customer worry about the quality of the product, ask to see the sample, can contact customer service, through consultation can send the sample to the customer according to the retail prices of products, such as to determine the order, can contact customer service to do the sample price difference for payment.

    All goods in this shop support Alipay! We strongly recommend customers to use Alipay to pay, if you need other remittance means of friends, please contact the seller! We also give information on other payment methods below. Thank you for your support!

Other payment information:

Your support and understanding are our greatest wealth!
Quantity multi - price, large - volume customer product pricing please consult customer service