[Contact information] :

Contact: Zhao Liting

Contact phone number:13958418345

QQ:1283286686

QQ: 2485514583

Fax:86 0579 85164573

Company address: zhejiang yiwu international trade city areas
 Warm prompt: 

1.        Color difference: All the products on shelves in this stationery company are taken in kind. Due to the different color adjustment of different computer monitors and different color management systems, the color of the picture you see may be slightly different from the real thing. We have tried to adjust the color of the picture to the closest to the real thing. Please do not accept the subtle color of the customer careful purchase! Or can ask to see sample first, details can contact the seller.

2,        Size problem: please buyers to purchase before contrast the size of the description on website with a ruler, don't feel by oneself to decide the size of the baby. Due to the manual measurement, there may be a small individual commodity size deviation, please understanding. Thank you very much!

3,        Logistics inspection: After receiving the goods, please check it clearly in front of the Courier. If there is any problem, please contact us immediately. If there is any problem after signing directly, our bank will not be responsible for it.

4,        Freight: All freight shall be borne by the Buyer. If it is our company's responsibility to return the goods, please ask the customer to pay the freight in advance. We refuse to accept payment on arrival, because it will cost twice as much. After the seller receives the goods processing related issues, we will return the freight to the customer by way of refund or deduction from the goods to be reissued next time. Please understand and support customers!

5,        Special statement: the goods from our company, the specific time depends on the express and the actual situation of logistics, caused by express and logistics problems. We are in charge of communication with them, the resulting problems do not do refunds and refuse to accept the reason.

About returns: 

1. Customers receive the goods within 24 hours after examined for hair wrong or related problems, such as product quality. If you have questions, please contact the seller immediately. Do return processing and returned within a week, please make your own processing date. If found problems and did not contact the seller immediately and direct return, nu store does not accept mail.

2. Please write a note about the return to facilitate our contact with you.

Description format is as follows:

 About a replacement 

A,        The following situation exchange buyers pay the freight:

1.        The color difference problem;

2. The size problem;

3. Subjective problems, requests for replacement of goods received on the grounds of dissatisfaction, not having imagined good sales, and products without any quality problems in fact;

4. As giving a refund or an exchange transaction each link to spend double the effort to service for the customers (including secondary sales services, sales customer service, shipping department of duplication, the transport links of the wreck, etc.) is not just a simple freight problem, so sincerely hope that each customer before buying more consultation, comparison, accomplish know fairly well to shoot, as far as possible to avoid repeatedly return to both increase unnecessary spending and duplication of effort. Thank you for your support and understanding.

Second, please attach a exchange listing, in exchange for our handling and contact with you. Specific format is as follows:

Refund and return process:

1. Have quality problem or shortage list first take pictures sent to after-sales customer service, customer service after sale to verify, refund or return through negotiation;

2. Some products out of stock a refund of the customer, please note that in ali assistant front page, the transaction management - I am a buyer - has to buy items, to view the transaction page, point a refund - have received goods - don't need to return, and then the refund amount is set to the corresponding amount.

For return customer service, point refund → return goods, and then set the amount of refund.

We agree to return then leave the address according to paypal will return goods delivery or surface mail.

Note: send mails return customers please note: single for domestic ordinary package details, color is green, returned to the cost of bags and boxes of goods shall be the buyer on their own, because the packing bag of the post office and the carton price is higher, suggest that buyers solve on their own.

1, the quantity of goods suggested to go logistics. The freight of logistics consignment is to be paid at destination. Advantages of logistics consignment: low cost, disadvantages: easy to have pressure damage or loss of goods, not small comprehensive cargo transport.

2And letters(Do not use)Due to the surface for the arrival of the goods time is too long.And the post office has too many rules.A lot of articles cannot be mailed.Also have occurred the event and after delivery1More than a month has not been the arrival of the goods!So the shop don't send mails

 Mixed batch of setting

1.Support mixed batch. Every product has set the minimum batch, please according to the number of our purchase.Some products areSince a batch of, our shop a shipment (delivery).Large amount of advice logistics,600RMB can be mixed batch of logistics.

2. Sample rules:Considering that our firm does not provide samples, if the customer is worried about product quality and wants to see samples, he/she can contact the customer service. After negotiation, he/she can send samples to the customer according to the retail price of the products. If the order is confirmed, he/she can contact the customer service to deduct the sample price difference for payment

3. All goods in this shop support Alipay! We strongly recommend customers to use Alipay to pay!

If you need other means of remittance, please check the following account! Please call Manager Zhao 13958418345 to confirm and then arrange the remittance. If the customer makes the arrangement by himself, we will not take any responsibility.

Your support and understanding are our greatest wealth!
Quantity more cost-effectively, large quantities of customers product pricing, please consult customer service