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Purchasing instructions
1. Junheng crafts co., ltd. does not sell its products in retail.The price of goods is not including freight and tax
Fee.The mode of transportation can be express or logistics. Send the express, please contact the customer service to modify the freight.Logistics, freight collect, logistics =
Unified self extraction,Do not guarantee the nearest to you (if there is delivery after the arrival of goods or logistics company door-to-door delivery costs have to buy
Home to bear) after payment under normal circumstances about 72 hours of delivery (activities will be delayed). Large custom product series please contact the company
Agree on delivery time.
2. Our company has a large shipment volume every day, so some products may be out of stock.If you place an order for products that are out of stock, we will
Note on the shipping list without further notice. After the buyer receives the goods, he/she can contact us to refund the price difference or wait for the goods to make up
To send.Due to the fast update of the products, for the products that are out of stock, 200 or more single styles can also be customized.
3. Our company can take samples, whose price is twice the wholesale price (the price difference of products will be refunded when the order is returned).
4. About defects: most of our crafts areHandmade, can not reach the machinery as flawless so do not rule out individual production
Product will appear fine trachoma defect, this is the characteristic of handicraft itself, it pays more attention to the sense of design and the artistry of each article
cars only Before we deliver the goods to you, we have a special quality inspector to inspect and distribute the goods, so as to ensure the products are perfect. If dear friends returns the goods to you
Have concerns, or can not tolerate a trace of defects, please be careful order! We prefer to appreciate vintage crafts and
Tasteful you share their joy together!
5. About the color difference: all the product pictures and details of our company are real photos, but the light problems or computer monitors may be different
In some chromatic aberration, pure normal phenomenon. Crafts will not have a little color difference due to the production batch, the order is based on the kind of friends
Friends understand, thank you for your cooperation!
6. Payment method: 1. Alipay guarantees the transaction and makes the payment directly on the Internet; 2. Direct payment by alipay; 3. The bank makes direct payment.
How to deal with defective color difference products?
First of all, please read our shopping carefully before you start[wholesale description]In case of product defects, minor paint loss and other problems, we will communicate well
We will negotiate with you after sales to solve the problem. If we have serious quality problems and cannot sell the products, we will return the defective products. Can also be through
Communication and negotiation.
How to deal with less or wrong products?
1. If you find that there are fewer products, please contact us in time, and we will review the distribution and delivery process within a certain time, if it is indeed us
We will send you a replacement when you next purchase.
2. If you find the wrong product, please contact us in time. We will review the distribution and delivery process within a certain period of time
We will assume due responsibility for:
A. You can accept that the company will compensate you for A beautiful gift and refund the price difference when you restock next time.
B. You cannot accept it. Please return or exchange the wrong productThe original packagingAnd the products are packed well to make sureIt will not affect the secondary sales.
In case the original package or product is damaged, which will affect the secondary sales, the company rejected or deemed not to have received.
What about damaged products?
In product packaging, we have achieved the best, the company only with good reputation of logistics cooperation, to ensure the safe arrival of logistics. All production
We have received damaged products that cannot be repaired. Please take pictures within 48 hours and send them to our customer service for confirmation. We will archive and keep them
:1. Reissue the goods next time; 2. The same amount of money will be paid for next purchase.(overseas and outside Hong Kong, Macao and Taiwan, Hong Kong, Macao and overseas due to long journey
We are not responsible for damage caused in transit.
What about unsellable products?
Handicrafts do not need other industries, first of all, we support the whole mixed batch, and a single batch, there will be no inventory. It doesn't go out of style
, will not expire, just sell fast and slow relationship, and how much money to determine the problem, this depends on their own flexible handling of this
So there's no such thing as not selling.
Returns · instructions
Wholesale specification PRODUCT PARAMETERS
1. Within 4 days after receiving the goods, the customer will give feedback on the quantity and quality of the goods, and send any problems to the after-sales service. No difference within 7 days after arrival
It is considered that there is no problem with this cooperation and the transaction is completed. Subjective dissatisfaction and imaginary reasons are taken as reasons, but actually there is no quality problem
Goods are not acceptable. Inspection and professional packing before delivery.
2. Please communicate with our customer service to confirm product category and quantity before returning goods. If you return it without notice,
We will not deal with it. The return and replacement products shall be in good condition in the original package, and the products shall be in good condition without affecting the secondary sales, in case of the original package
If the shipment or product damage affects the secondary sales, the company refuses to accept or is deemed not to have received, we will not refund.
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