I. moq
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1The company does not retail, the minimum order quantity according to the style and customer service contact.
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2Each product shall be ordered at least per piece. All prices do not include freight and rack cost.
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Second, the distribution of goods
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1Generally, our delivery time is7-10Days or so (if it is customized, the time agreed by both parties shall prevail) :
a.After we receive the payment7-10Delivery within days;
BBecause of the fast product update, the goods you ordered may be out of stock before processing your order. In this case, our customer service staff will inform you by email or phone, and let you decide whether to cancel the order or change all the styles.
2Special circumstances may delay shipment:
a.Sometimes the meeting in the factory drives foreign trade sheet, such time is more nervous, the goods of possible dear friends can postpone a few days, ask dear friends to want to wait patiently so don't be anxious.BSometimes, several patterns in a certain style are out of stock, and they will not be available until they are made in the factory. We will send them all at one time (unless the customer specifies to send part of them first).
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Third, the delivery
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1Before arranging shipment, our customer service will confirm the order with you. The product on the net basically can supply in time, also not platoon
In addition to the possibility of temporary out of stock, so after we see your order, we will first see if there is any out of stock, if there is me
We'll let you know if we can change it for another style.
2After the customer order payment, please timely inform our customer service, so that our manufacturers can timely arrange shipment;
3If your order is large, we will contact you in time.
4If you need to add a shipping list to the goods, please state it at the time of the order. Because a lot of customers don't want us to release it
In the shipping list, no shipping list unless otherwise specified.
6If you have any other questions, please contact the customer service at any time.
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Iv. Freight description
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1Under normal circumstances, we send all the shipment department (the country above the county level cities are basically direct or transfer to arrive), goods
Upon arrival in your city, the shipping company will call you to inform you to pick up the goods. Shipping is generally based on the number of pieces to calculate the freight (
As long as the product is not too heavy or too fluffy, the weight of the goods is calculated according to the specific area. Specific reference shipping company charge standard
Prospective. Shipping customers, freight is when you go to pick up the goods paid to the shipping company, you pay us as long as the payment of goods
Money is ok.
2When receiving the goods, please check whether the box is in good condition and the wooden frame is in good condition. If you doubt whether the product is damaged, please pick it up in the shipping department
Goods on the spot inspection, if it is due to the relationship of the consignment department, please solve. If the damage is caused by human factors other than the consignment department,
If the outer packing is good, please contact our customer service.
3If you have special requirements, if there is a designated consignment department, please tell us when you place an order, and we will send it according to your designated consignment department
The goods.
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V. after-sales service
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1If there is any problem during the purchase, please call us.QQOr,E-mail.Contact us and we will contact you
Various problems encountered in the process of shopping.
2If the goods can be received on time within a week, we will immediately make inquiries after receiving the inquiries from customers and give the most timely reply to the corresponding questions.
3If the goods are found to be defective after the arrival of the goods24Within hours feedback and provide pictures, video].
4If there is any damage in transit, we won't bear any loss, but we can try our best to get the goods delivered
Package the goods well, communicate with the freight, reduce the transportation loss to the minimum.
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