Product style and color: as for the style and color, the system will send the products by defaultMix modelOf, if have special request friend, can indicate, we will try to match according to your request goods, but sometimes the goods sell like hot cakes out of stock, this is unavoidable meeting some, hope everybody can tolerate, understanding next. We will send you the latest models of the same price and series. Please understand!
Product quality: all products sold by our company are taken in kind. Some products may have a little color difference due to lighting or computer screen display, which is not a quality problem. As the company's products are middle and high end products, many styles and large quantities, it is inevitable that there will be some small problems. If you have any problem with the goods you receive, please contact us in time. We are willing to solve 100% of any problem for you. I hope every customer can enjoy shopping in our home!
Deficiency (insufficient quantity upon receipt) : please check the quantity with the personnel of the transportation company face to face when receiving the goods. If there is any deficiency, please sign your name and confirm with the personnel of the transportation company. We will ask the shipping company to compensate you for the missing part. Please inform us of your missing quantity within 24 hours after receipt. We will cooperate with you to verify the quantity and try our best to help you solve the problem. If you fail to count or inform us of the missing quantity, the quantity will be deemed correct.
Breakage: the liability for breakage caused by transportation will not be borne by our company. But we have an obligation to do everything we can to help the customer solve this problem.
1, the Courier refused to open the inspection
Solution: the express bill should be taken after you sign for it, and returned to the Courier after checking
2. The Courier would not sign to confirm the missing quantity
Solution: just take his phone number and name
3. The Courier shall collect the Courier fee when bringing back the damaged goods
Solution: you pay first and we'll make it up to you
Please read the above content carefully, it is very important for you, if you can not do the above actions, we will be very sorry for the problem, we can do nothing.