★ the store in good faith, goods are factory price direct sales, just figure sales without profit, like don't miss!
★ the picture of goods sold in our shop is in kind, unable to avoid color problem! Each photo we will check the color according to the real thing, but in different colors of lights, in different displays to see the color of the goods will be a little different, mind you take!
★ return and replacement problems: seven days without reason to return and replacement must ensure the color box in good condition, not open; Product quality problems or damage caused by logistics also need to ensure that the color box is not opened; Our company will check and accept the returned parts face to face, the return of damaged parts will be rejected, please contact customer service before the majority of customers return, to avoid improper return caused disputes and losses!
★ return and replacement freight: if the goods due to quality problems or the wrong goods caused by the return and replacement, the store bear the return and replacement freight; Confirm the return of goods before receiving, the buyer shall bear the shipping cost; If there is no reason to return or replace the goods for seven days, the buyer shall bear the round-trip freight. Please check and accept the express delivery in person. If any quality problem is found after signing for the delivery, the freight will be returned to the buyer and the freight will be borne by the seller. Movable products, if the joints play bad, need to contact customer service accessories and bear the replacement joint costs and freight.
★ express: the store default to send yunda express, if you need to send sf, please contact customer service; Jiangsu, zhejiang and Shanghai areas generally arrive the next day, other areas three to five days of delivery (according to the specific delivery time); Under normal circumstances, the goods will be shipped on the same day before 17:00, and the goods will be shipped in the order of payment on the activity day.
★ basic knowledge of manual operation:
1. Model toys are colored by hand. Some small defects cannot be avoided.
2. If the product is deformed due to extrusion or unstable standing, or the interface is too tight for installation, the product can be softened with hot water, and then the installation can be adjusted by hand.
3. If there is a phenomenon of sticky paint, cotton swabs can be used to dip in essence or nail polish remover makeup oil gently wipe, can basically solve the problem.
4. Due to the special material of the product, it will be relatively fragile in winter, and there will be a risk of damage during the mail. Please sign for it after inspection.
5. In case of model fracture or degumming, 502 glue can be applied to the degumming place, which can be basically bonded