Purchase instructions

1. About authorization

  if you purchase up to 10,000 yuan in our store, you can have the authorization qualification, seal the official seal, and avoid the risk of infringement. However, you still need to have performance requirements after authorization.

2. About how many batches, mixed batch supported? Is there a limit on the amount? How to calculate the freight? How long can it be shipped?
  All products are OK according to the above minimum order quantity, the amount is not limited, mixed batch supported, (mixed batch can be private chat customer service); The first freight starts from 3.5 yuan, (specific can be private chat customer service); generally, orders placed before 17:00 every day can be shipped on the same day, and the delivery is promised within 48 hours.
3. Is the product a genuine Langsha product? Is there any color difference? Are the products available? What if it is out of stock?
  Our store ensures that all products are genuine from the original counter; There will be some color difference if the resolution and tone settings of each computer are different; All our products are sold in stock, and the products in the store are in sufficient stock, you can rest assured to buy, due to the large variety and sales volume, if some products are out of stock, we will contact Wangwang or call to handle it in time. I hope you can understand!
4. About after-sales issues!
  Please check the quantity and relevant order information immediately after receiving the goods. If you have any questions, please contact our customer service staff immediately. If the goods are missed, please give feedback within 24 hours after receiving the goods, we will verify whether to reissue or refund according to the situation;
received the goods with quality problems, [if there is obvious damage, obvious dyeing stains, directly affect the normal wearing and use situation] feedback within 48 hours after receiving the goods, at the same time, we provide relevant certificates such as physical photos and packaging photos of products with relevant quality problems. We handle return or refund services according to relevant actual conditions;

  if there is a return due to quality problems, the seller shall bear the return shipping fee. The return party advance payment on account express delivery fee. After receiving the return, we will settle the settlement in time; The Returned goods must ensure that the relevant packaging accessories are complete (with packing bag, packing box, tag, card, etc.) to ensure that the product is not removable washable, tried on, or damaged by human beings;

  if the following situations do not belong to quality problem treatment (including but not limited to) [some normal size errors of chromatic aberration and high elasticity products, some joints of stockings are processing line, some stitching lines such as underwear suit are exposed to thread ends, or needle-eye stains do not affect normal wearing] are not quality problems, and return processing is not accepted.
  After-sales service for non-quality problems, if you are not satisfied with the style, color, etc., and the buyer needs to return or exchange the goods, it is allowed to exchange the goods within 15 days after receiving the goods, and the buyer shall bear the return express delivery fee, at the same time, ensure the integrity of the products and related accessories, without unpacking the package, without affecting the secondary sales, no wear, no human damage marks, etc.

  If there is a situation that affects the secondary sales after receiving the returned parts, or if the returned parts have been unpacked and used as samples, we will refuse to replace and refund them. We hope that new and old customers will know.