1. About how many batches, mixed batch supported? Is there a limit on the amount? How to calculate the freight?

All products can be minimum order quantity less online; Mixed batch supported, mixed batch amount over 200 yuan or over 40 pieces, unlimited quantity; Support Alipay, bank direct payment 2 transactions.

We specify the weight of each product. When you place an order, the system automatically calculates the weight. The freight is automatically generated based on the weight. The generated freight is the cost of express delivery. If necessary

Send logistics, contact customer service to modify the freight, logistics freight to pay!

2. Are the products on the shelves available? What if it is out of stock?

All our products are sold in stock, and the products that can be ordered are available on the page. Please rest assured to buy. Due to the large variety of products, the daily sales volume is relatively large, and some products are not

Please understand the out-of-stock situation caused by timely removal. We will mark some out-of-stock items on the list. If there are many out-of-stock items, we will contact you by phone or Wangwang and handle them. If you need to be notified about the shortage, please note "Please inform me if the shortage is out of stock" in the order message "!

 

4. I don't have Alipay. Is there any other way to complete the transaction?

We recommend that you use Alipay for two payments, which is also convenient for future shopping. It is really inconvenient to accept bank remittance. Please order the product before remittance and note that bank remittance is required, so that we can deliver the goods as soon as possible after receiving the payment, after remittance, please contact us with your Alibaba account, remittance bank and amount through Wangwang or mobile phone. We will arrange shipment after checking the payment for goods.

5. What if the product received has quality problems and is out of stock?

a. If the goods are out of stock or have quality problems after receiving the goods, please contact the after-sales customer service in time within 48 hours. If there is any quality problem, please take photos and confirm them to us in time after receiving the goods, you can contact us Wangwang to send pictures, and we will give you a satisfactory solution. If it is out of stock, the list has indicated that it is out of stock, contact our customer service to apply for a refund.

PS: return and exchange postage instructions (very important):

1. The situation of wrong delivery and missing delivery ---- we will pay the postage for wrong delivery. If the situation of missing delivery is small and the product details are marked as out of stock, the out-of-stock part will be handled according to "apply for refund, if the number of missing items is large, we will pay the postage to help you make up for it!

2. Product quality problems ---- due to the particularity of wholesale, the quantity of goods is also large, and the conditions are limited. We cannot take all products apart for inspection like Taobao retail, although the manufacturer has strictly controlled the quality before delivering the goods to us, it is normal for some defective products to exist. However, if there is a quality problem with the products, we have the obligation to exchange them for buyers, however, the profit of our small wholesale is relatively thin. Sometimes the profit is not as high as the freight back and forth. If we pay the freight back and forth for exchange, we don't just don't make money, more often it is losing money, and no one will do the losing business. I believe that all friends who do business will agree with this: So we generally adopt the following three methods to deal with it:

① the next purchase will be reshipped (the reshipping part does not count the freight)

② refund 50% of the goods

③ direct return and exchange (freight shall be borne by the buyer)

(Note: it is not easy to do business, unless special circumstances, we recommend that you try to conduct after-sales in one way)

3. Product damage problem ---- damage is generally concentrated on plastic products. Due to the uneven quality of employees in the express delivery industry, violent throwing, stepping and other problems, no matter how good the package is, it will inevitably be damaged during transportation and delivery. Our after-sales service will be handled according to category 2!

Special circumstances, please negotiate with us! (Our principle is to avoid the losses of both parties as much as possible and reduce the unnecessary costs of both parties)

4. Summary of returns and exchanges ---- if you are not satisfied with the product and do not like it, you can return it without affecting the secondary sales, and the freight is paid by yourself!

No return or exchange is allowed under the following circumstances

A The package of the returned product is damaged or incomplete, and the product accessories or related materials are incomplete;

B repair or refit without authorization;

C not used or stored according to normal methods;

D products beyond the after-sales service period.

E seasonal products will not be returned if they are overdue (such as summer fans, heating pads in winter, etc.).

F products that have been removed from the shelves of our company will not be returned or exchanged.

6. Placing an order will be deemed to agree to the following terms

(1) if the amount reaches 200 yuan, the batch can be mixed, and the quantity is not limited; A single product can be placed at minimum order quantity less online.

(2) due to the large daily shipment volume, we will try our best to notify the out-of-stock products by phone. Due to the low profit of the products, after receiving the goods, we will apply for a refund according to the out-of-stock products indicated in the shipping list, and will not reissue them.

(3) there may be missing delivery during Mixed Batch. If you find that the goods are less than the order quantity, please contact us in time. The validity period is within 3 days after receiving the goods. If the time limit is exceeded, we will not handle it. After confirmation, we will make up the payment.

(4) If the products without quality problems cannot be returned after they are received, we shall bear the return freight for quality problems, and we shall bear the freight for the replacement.

(5) If out of stock needs to be notified, please note "Please inform me if out of stock" in the order message "!

(6) regarding express delivery, if there is no remarks, the default express delivery will be sent to our store. If not, contact the customer to send other express. Other express delivery needs to make up the difference.

 

 

 

As for transportation, logistics freight is paid on arrival, and logistics needs to be picked up by yourself. Submit an order when purchasing products and contact customer service to modify the freight to 0. If there is no special instructions, we choose to save the buyer's freight.

The logistics is the freight line logistics of the freight station, and the logistics is not delivered to the door. This kind of logistics is directly connected to two places like the passenger bus in the Passenger Transport Center, only one manned and one freight. Please be sure before purchasing

Check whether there is such logistics nearby. Compared with large-scale well-known logistics, this kind of logistics freight is cheaper, but due to too much quantity, the service is much worse. If logistics is delayed during transportation

We will not accept the request for return. If you can't accept it, you can communicate with us and choose the appropriate logistics. For those in Jiangsu, Zhejiang and Shanghai, you can also choose express delivery, which is relatively expensive but can be delivered

Door-to-door.

The fees charged by various logistics companies are not standard, and our estimation is inaccurate. Therefore, we do not make any valuation or bear any costs in logistics. We strongly recommend that customers find Yiwu to the place of receipt by themselves.

The leased line logistics company and Yiwu are already developed logistics centers. We hope that customers can provide their own satisfactory logistics companies as much as possible. We are not engaged in the logistics industry and do not understand the hidden rules of logistics,

Our experience in logistics is for reference only and does not bear all kinds of "accidents" caused by logistics ". Please do not order if you are worried!!

Delivery, no goods received in more than 7 days, please contact us!

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Under normal circumstances: the marked price: the marked price may be the sales guide price of the product or the once displayed sales price of the product, etc., not for reference only.
Unmarked price: the unmarked price is the sales price of the product on Alibaba. The specific transaction price varies according to the product's participation in the activity or due to the user's use of coupons, the price on the order Settlement page shall prevail. Activity warm-up status: marked price: the marked price is the sales price of the product in the current activity warm-up status, not, the specific transaction price may change due to the user's use of coupons, etc, the price on the order Settlement page shall prevail.
Unmarked price: the unmarked price may be the activity price of the product to be participated in the activity, which is for reference only. The transaction price during the specific activity may change due to the user's use of coupons, etc, in the end, the price of the activity is the order Settlement page.* Note: The preceding description is valid only when price comparison occurs. If the merchant separately explains the marked price, the merchant's statement shall prevail.