Order notice:

 ①. Shipping information:
by default, ZTO Express. If ZTO fails, the postal packet will be changed by default. In addition, the freight can be changed to SF Express. Other express services are not supported for the time being.
If you find any problem with the order information after placing an order, please contact our customer service immediately.
If you need to change other express delivery to make up the freight after placing the order, please contact customer service to make up the difference. Company Alipay account 15814871516 name: wang Junjun
if there is a problem during the delivery process, please contact the online customer service immediately or call the official phone number of the corresponding courier company or the corresponding Courier outlet.

 ②. Return and exchange process:
contact our customer service directly for return orders and apply for a refund at Alibaba (only orders that have been shipped and received by customers).
For the replacement order, contact our customer service, re-order the style that needs to be changed and pay for it. Apply for a refund for the previous order. The freight is not refunded for non-quality problems.
For returned orders, please fill in the return express number as soon as possible. If you do not fill in the transaction, you cannot process the refund again!

 ③. Reshipping process:
send anti-lost belt, VAT invoice and repair package, take the corresponding package, contact customer service to modify the price and note the specific items,
the order can only be delivered after the order is paid successfully.

 ④. Processing process of shipped orders:
for orders that have been shipped, if you want a refund before there is no logistics information, you must contact our customer service first and then apply for a refund.

 ⑤. Return and exchange address information:
return and exchange address is: a tong, No. 13, United Team 2, Shiling town, Huadu district, Guangzhou city, Guangdong province (a childhood children's product).
When returning the goods, you must use a note to indicate the specific situation of the return and exchange, and send it back with the special packing box for one's childhood (moisture proof bag, tag, carton, anti-lost belt, gift, etc.). Be sure to prevent pressure loss on the way, it does not affect secondary sales.
Please use STO Express, YTO Express, STO Express, ZTO Express, SF Express, Tiantian Express, EMS Express, etc. Our company rejects any delivery.

 ⑥. For customer service consultation questions:
if the customer service is temporarily absent, please leave a message or call 13411157815 to clarify the specific situation of the problem. The customer service will reply to the problem immediately.
The customer service is very busy, please explain the problem clearly.

 ⑦. Logistics and transportation problems for monopoly or physical customers and bulk customers:
we usually send freight logistics for large quantities. Freight is generally paid on arrival, contact our customer service to remove the freight.
If you need to pack cartons, 2.5 yuan/piece.

 ⑧ instructions for physical purchase and return:
all our products have undergone strict full inspection at the factory, returning & amp; Exchanging supported.
If customers find quality problems after receiving our products, please contact our customer service immediately and provide pictures taken with quality problems.
If there is a backlog of unsalable products sold by customers, we can contact our customer service staff. We will actively provide customers with exchange services to ensure their business is booming.
Please keep the complete packaging of the goods and the quality of the products when returning or returning goods, and return or exchange goods with quality problems. Please indicate the specific problem with a note so that our company can handle it in time.
If you use express delivery for return, please pay the express fee first. Our company rejects the return and delivery items that have not been communicated with our company.

 9. Agent joining:

use the following pages to learn about agency-related matters. If you have any questions, contact our customer service directly to ask about relevant matters. https://1childhood.1688.com/page/newslist.htm