By default, ZTO Express and Debang Express are 3.5 yuan per kilogram in remote areas and the basic freight in other areas is 2 yuan per kilogram; (Hong Kong, Macao, Taiwan, Qinghai, Xinjiang, Tibet, Hainan, Gansu, Ningxia, Yunnan, Guizhou, sichuan, Inner Mongolia, belong to remote areas)

the freight is superimposed by default when placing an order. Please contact customer service to modify the specific freight.

About customer service: if your consultation fails to reply in time, it may be because the consultation volume was too large at that time. Please wait patiently, or you may encounter system problems, and the problems sent by you may be lost. If the time is too long, please log on to Wangwang again and consult. Please forgive the inconvenience caused.
About after-sales service: our customer service system supports return and exchange within seven days without any reason. If you need to return or exchange, please contact the after-sales customer service to explain the situation in time. We will handle it for you immediately according to the rules, so you can shop without worry.
About delivery: our default: ZTO Express (if you need to send SF Express, the price can be discussed directly with the seller.)

do not specify express delivery, consult the seller if you have any questions
about color: our products are taken in kind, and the color is specially proofread, which is close to the actual product. Please take a flat picture when purchasing, because the color contrast and brightness of different computer monitors are different, slight chromatic aberration is inevitable and is not included in the quality problem.
[Plush doll tips] when you get the plush toy, you should pat it and bask in the sun to avoid contact with the black suit. In spring and winter, especially in dry rooms, clothes have a large amount of electrostatic charge. Those who know some physics can understand the phenomenon of electrostatic adsorption. Of course, it is not lint, it is a fiber that has not been completely cleaned up during processing! Toys will shrink due to compression during packaging and transportation. But it doesn't matter. Please follow my method and restore it. First, after you get the plush toy, please shake its whole body hard to restore pp cotton! Second, if you have the conditions, please take the plush toy to bask in the sun. The sunlight will make the plush toy body more expanded and it will be bigger. One week is better, and the daily sun exposure rate is guaranteed for 2 hours.

Basic Q & A:
1. Is the quality of your products guaranteed?
A: We are our own factory and the quality is controlled by ourselves,
3. I want to know what is the freight?
Answer: The freight is the actual cost according to the shipping method chosen by the customer. The customer can choose whether to take logistics or express delivery. Let's see, the customer service staff will also recommend that you take express delivery or logistics according to your actual situation. Express delivery calculates the freight according to the actual weight and transportation distance of the goods, logistics calculates freight according to package volume and transportation distance. Logistics usually does not deliver goods to your door. If customers have special freight requirements, we will try our best to meet them.
4. I want to batch products. Is there a price list? Can you send it to me?
A: All prices are available on the website. You can check them according to your actual needs. There are categories on the left side of the homepage of the website. You can click to view the detailed product information.
5. Are all the pictures on your website in stock?
A: Basically, because we have a large number of wholesale customers and more than 100 joined physical stores are selling, occasionally some products are temporarily out of stock. In case of shortage, we will inform you of the replacement in time. If the customer does not agree to exchange the goods, we will return the excess payment to you in time.

6. Are your products consistent with the pictures?
A: The picture is the same as the picture of the goods. The pictures have been partially processed, which is not too clear. The goods are more beautiful. There are detailed descriptions in our product description.
7. Are all your wholesale prices on the website?
A: Yes, the price on the website is the wholesale price.
8. How do you sell your products? Do you directly shoot it online?
A: shoot directly online. If you have any questions, please consult Wangwang or contact customer service QQ: 604172060
after you place the order, the customer service will place the order in the warehouse according to the customer's payment time, and the distribution personnel will deliver the goods to you as soon as possible.
10. How to fill in the shipping fee when I place an order?
A: You can enter a number at will, such as 5. After you place the order, the customer service will modify the order amount according to the actual weight of the goods you ordered and the freight calculated by the required shipping method. After the amount is changed, you can pay again.

     Dear buyers and Friends: When you receive the goods, please be sure to inspect the goods in front of the courier company and carefully verify whether each product is in good condition and whether it is damaged. Confirm that the goods are in good condition before signing. When you check it well, let him leave again. If there is any damage or lack, please contact the owner on the spot to negotiate a solution or claim compensation from the courier company. Your signature means that you have confirmed the goods correctly! There are no problems such as missing or damaged. After signing, the contract between the courier company and US will be terminated. If any problems occur, the courier company will not take care of them. The owner will no longer bear any responsibility. In view of the particularity of online shopping, the goods are delivered to the buyer through express delivery companies or postal services, and there are third parties in the process. Therefore, inspection is very necessary! Thank you for your cooperation!