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■ q: are bags available?
99% of the products sold in the store of Tengyun luggage processing factory in Sizhuang, Gaobeidian city are sold in stock. Some products are too popular to lead to insufficient supply. We will specifically explain this situation on the product page, inform you of the waiting time, and we will actively contact the manufacturer to meet your needs as soon as possible.
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■ q: is the color of the bag accurate? Is there any color difference?
In-store product pictures are taken by our photographers in real time. Before editing and uploading, color calibration should also be carried out to ensure the consistency between the actual product and the picture as much as possible. We have reduced the color difference minimum.
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■ q: what Express is sent?
By default, the delivery company of Sizhuang Tengyun luggage processing factory in Gaobeidian city is. YTO Zhongtong Tiantian Guotong. Express, if you really need to specify other express, please contact our customer service to help you modify the shipping information.
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■ q: when will the goods be shipped/received after payment?
Orders paid before 16:00 can be issued on the same day, and try to issue them on the same day! The next sunrise order paid after 16:00. Orders sent out will usually be delivered to you in 3-5 days. (Major events, except natural disasters)
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■ q: one piece dropshipping/How can wholesale merchants return or exchange goods?
This shop owner makes backpack. Women's bags Wholesale. For wholesale customers, the return cycle can be extended to 15 days (starting from the day of receipt of the goods), and the return cycle for one piece dropshipping customers is 7 days. If the product is returned or exchanged due to quality problems, send us a photo of the actual product at the first time for verification. After confirming the quality problem, the product can be returned or exchanged.
We will provide complete after-sales service, including 7-day return and authentic guarantee.
Those who take large goods should pay attention to returning goods and do not accept all and 50% returns. Exchange is OK. Only one return of 3 points of the total order is accepted, and a handling fee of 5% is charged. Due to the quality return, we only pay the same freight at the time of departure, which is beyond the buyer's own responsibility. We will carefully check that the products that affect the use will not be delivered before shipment. Chromatic aberration and small flaws are not quality problems.
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