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• Product warranty terms

• dear customers:

  hello!

  First of all, thank you for choosing our company's products. Thank you!

  In order to facilitate us to provide you with more satisfactory services and better protect your rights and interests. Please read this regulation carefully. Regulations:

  these Regulations apply to the products produced by our company. Anyone who purchases our products shall enjoy the free warranty service provided by our company within the specified warranty period. If the following conditions exist during the warranty period, the company will charge appropriate fees according to the damage situation.

  1. Repair products have the following phenomena: ?? Burn marks; ?? Component defect and destruction; ?? Welding plate defect.

  2. Human-caused product damage, including chip burning, PCB bottom plate, whole machine bottom plate, bottom cover damage,

  appearance Affects the secondary sales of products, etc;

  3. Unauthorized maintenance or modification of products;

  4. Do not follow the instructions on installation, design and patch to carry out follow-up work.

  Quality commitment:

  our company adheres to  respect customers, understand customers, continue to provide products and services beyond customers' expectations "to provide customers with satisfactory after-sales services. For the products produced by our company, we promise to provide one-year free warranty service. The specific regulations are as follows:

  1. Within one year from the date of purchase of the product, if the product has quality problems, the product will be guaranteed free of charge within one year (except for mainboard water inflow)

• 2. The company provides free maintenance services for the second and third years from the date of product purchase. 

• 3. For products that have been purchased for more than three years, the company provides paid warranty services.

• 4. From the date of product purchase, software upgrade package service will be provided free of charge. 

• 5. For products within the replacement period, if they cannot provide new products of the same model due to shutdown or other special reasons,

  the company replaced with new products of the same grade not lower than the original products.

   

• 6. For products under the free warranty period, if the damage is serious and cannot be repaired or the accessories of this model have been stopped

  supply, the company provides no less than the specifications of similar products in the market. If there are no products of the same grade, provide replacement of more advanced products, but make up the difference.

    Security Tips

  this product is a battery storage electronic product. Please operate it under the safety guidance of parents when charging to avoid accidents of children.