FAQ:

buyer: Are you free shipping?

Seller: Dear, our products are not free shipping. Consult customer service before placing an order and place an order after confirming the freight.

Buyer: how is the quality of your product?

Seller: Dear, the products produced by our factory have passed the quality inspection to ensure the quality!

Buyer: The glass belongs to fragile. What should I do if it is damaged after receiving it?

Seller: Dear, our products are guaranteed compensation damaged!

Buyer: how can I know if there is any damage?

Seller: Dear, as long as there is a broken one in a box, the sound will be particularly loud when unloading. Please pay attention to it when receiving the goods, and you can quickly distinguish it.

● about freight: the price of this product is factory price, excluding freight, can be sent ordinary private logistics (no logistics information), one meter tick, aneng logistics, Zhongtong Express, Baishi Express, etc. Logistics fee, please contact customer service before placing an order. Special Reminder: customers need to take ordinary Express (door-to-door delivery), because the express company only delivers the goods to the door on the first floor, if they need to deliver the goods upstairs, they will need to charge extra fees; if your address needs to be delivered upstairs, please contact customer service in advance for inquiry. Thank you for your cooperation!!

● about customization: products can be customized enterprise LOGO (on the box or on the surface of some products), there are many customization methods, and the fees are different. For more information, contact customer service. Due to many customization processes, it usually takes about 3-4 days to produce, so customers who need customization should place orders in advance. No returning & amp; Exchanging supported after customization;

● about delivery: products in stock after payment orders placed in the morning are usually sent out on the same day, orders placed in the afternoon are usually sent out the next day, if there are no products in stock, the production and packaging need a certain period of time, generally about 3 days delivery, I hope you understand (except customized products).

● about signing: in order to protect your legitimate rights and interests, please sign for the package when you confirm that the package is not damaged. If you find any damage, missing, wrong delivery, or less delivery, please contact our Wangwang customer service, and we will verify and handle it for you immediately.

● about invoices: formal machine invoices, electronic invoices, and special VAT invoices can be provided.(Tax points are required for invoices). If you issue a receipt, it is free of charge;

● remarks: our factory does not accept unconditional rejection of shipment. In case of rejection, the buyer shall bear the labor cost, packaging cost and return freight of the order. Please take it seriously; if you are not sure, contact Wangwang customer service directly.