About pre-sales issues

1: about how many batches, mixed batch supported? Is there a limit on the amount? How to calculate the freight?
All products are OK according to the above minimum order quantity, the amount is not limited! Mixed Batch supported! Alipay transactions are supported! We have stated the weight of each product. The freight system will automatically calculate it when ordering. If there may be some errors, please contact customer service in time.

2: Are the products on the shelves available? What if there is a shortage?
All our products are sold in stock, and the products that can be ordered are available on the page. Please feel free to buy them.

3: I have already paid. When can I deliver the goods and how long can I arrive?
We will deliver the goods in the order of payment 24-48 hours after your payment. The delivery time will vary depending on the distance, weather and the operation procedures of different courier companies. Guangdong usually arrives on 1-2 days; Jiangsu, Zhejiang and Shanghai, anhui, Fujian, Shandong, Jiangxi, Beijing, Tianjin generally 2-3 days, other areas 3-5 days, remote areas 4-7 days!
About delivery: express delivery is unified at 5 pm, orders before 4:30 are usually shipped on the same day; Orders after 4:30 are usually shipped the next day, (in short, try to deliver the goods to you as soon as possible) the courier companies we cooperate with are STO, Yunda, and Postal Express (in addition, we can also ship logistics)!

  About after-sales and quality issues
1. Within 7 days after receiving the goods (subject to the date of receipt of the waybill), if any product quality problem is found, please contact the after-sales customer service in time. It will not be accepted within the time limit. The problem product must be packaged completely (please bring your own packaging, do not paste or write directly on the original product outer box). Refuse to send expensive Debang, Jiaji and Tiandi Huayu logistics. If there is any violation, the freight will be paid by yourself. If there is no quality problem, the goods will not be returned or exchanged.
2. Please communicate with the after-sales customer service before returning the goods. Please fill in the after-sales service form in order to track your return and get timely processing.
3. We will try our best to satisfy the customer's specification of product color or style, but we cannot guarantee 100%. If the color or style does not match, it will not be returned or exchanged.
4. In the case of sending goods not sold by our company to our company, we reserve the right to return the goods directly to the customer without handling all the returned goods and the freight shall be borne by the customer.
5. The following conditions cannot be returned or exchanged: A. The Returned product packaging is damaged or incomplete, and the product accessories or related materials are incomplete; B. Unauthorized repair or modification; C, products that are not used or stored according to normal methods; D. Colors and colors are not returned or exchanged and exceed the after-sales service period.
6. After-sales service is the most no-frills service of the company. We are willing to provide you with good after-sales service. At the same time, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or returning the goods, do as much as possible according to the above regulations of the company, so as not to affect your after-sales service.