The company's product recommendation and ordering process is as follows: (please be sure to know for convenience)

1. If you have a Taobao account or Alibaba account, you can directly choose to order it online. As for freight or product requirements, you can specify it in the remarks, or directly communicate with our staff through Wang. We will recalculate the fee and modify the total transaction amount after you place the order. Then you pay again. After receiving the goods, you can confirm the receipt.

1.1 buyers order directly online-
1.2 both parties communicate product demand/freight --
1.3 The seller modifies the transaction amount-
1.4 buyer payment-
1.5 seller's delivery-
1.6 buyer receipt -- confirm receipt, complete transaction OK

2. If you do not have a Taobao account or Alibaba account, you can make your own product purchase order, indicate the product number/name/quantity/and product screenshots on our website, and send them to us via QQ or email,
we will process your order at the time and inform you of the inventory of the source. After both parties communicate and confirm, you can choose Alipay's secured transaction or direct remittance. We will deliver the goods according to the customer's order after payment, and the buyer can confirm the payment after receiving the goods.

2.1 The buyer makes purchase order according to online products --
2.2 When the seller receives purchase order, both parties communicate the product demand/freight --
2.3 buyer chooses secured transaction and pays to Alipay --
2.4 seller's delivery-
2.5 buyer receiving goods -- confirm receipt and complete the transaction OK

[1]: shopping program

learn about the detailed quotation of our products through our factory's telephone, QQ and Tradelink, and confirm the variety of products ordered. Quantity. The total amount of the product will be remitted to the bank account designated by our factory or through Alipay, and your delivery address, telephone number and consignee will be informed by means of telephone, QQ, trade Express, etc. Our factory will deliver the goods you want to your designated destination by suitable transportation method according to your actual goods.
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[2]: mode of transportation

1. A small amount of samples (goods) are generally required by express delivery or mail.
We have always maintained the management tenet of keeping improving, pragmatic innovation and honest service. Over the years, with the trust and support of all new and old customers, our performance has been growing continuously. We know that our achievements and development come from the understanding and support of every customer and friend. We believe that through our professional quality, hard work and excellent service, we can create more, greater and better value for our customers and friends at a higher level.

1. Factory supply genuine goods "Our factory has joined the buyer's guarantee. Before we deliver the goods, we have passed strict quality inspection by the factory's special quality supervision department to ensure that there is no quality problem before we deliver the goods for you.
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2. The size is measured manually. Due to factors such as different measuring tools and measuring methods, there will be an error of 2mm. Please refer to the goods!
3. About the color pictures are taken in kind, but due to the light and display, the pictures you see may have slight chromatic aberration problems, which is unavoidable, please forgive me!
4. About customer service working hours: 9.30 am-23 pm (except national holidays)
5. About after-sales 1. After the goods arrive, please check the goods before signing the bill, if the item is damaged or missing, please do not sign for it. Contact our company first to explain the situation and prove it by logistics company personnel or express personnel before handling it. Any of the following circumstances shall be deemed as violating the after-sales service regulations.
"II. If the package of the returned goods is incomplete, the corresponding fees will be deducted according to the manufacturer's regulations.
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"3. If there is a lack of accessories, the corresponding fees will be deducted according to the manufacturer's regulations (if there is a lack of accessories when shipping, please specify)
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"IV. If goods not sold by our company are returned, this after-sales service will not be processed, and the returned goods will not be returned.
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"Five. If the product is inferior to shoddy, and the counterfeit product is deceived by the manufacturer, the returned product and the money will be recovered. Our company has the right to claim compensation for the corresponding losses. If the circumstances are serious, complaints will be taken and investigated to the end.
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6. About shipment 1. The buyer first chooses the payment method (such as online order) to pay to Alipay, and Alipay guarantees the security of the payment. When the buyer receives the goods and confirms them, Alipay will make payment to the supplier. If the product is not received within the time limit or does not meet the requirements, the buyer can apply for a refund to protect his rights and interests. Or other methods: bank card payment, quick payment, Alipay, WeChat transfer, etc..
II. About out-of-stock: Although we are the first-hand source of the original factory, offline suppliers are also very fast to deliver goods. We will try our best to ensure the stability of the supply, but it is inevitable that out-of-stock will occur, please understand more. Once the goods are out of stock, we will notify the buyer within 3 hours to change the payment for you, or complete the shipment or refund within 48 hours.
3. Freight note: all goods in this store are wholesale by manufacturers at low ex-factory prices, so all goods are not free shipping, and freight is paid on arrival! Customers with a small number of pieces suggest using Debang Logistics Express (although the price is expensive) but on time. The default local ordinary logistics for a large number of items (the price is cheap and the time is not very slow). Customers can recommend logistics, (note: logistics to holidays or special weather is slow (urgent goods) please order in advance).

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ruixin kitchen industry is located in Yangjiang, a famous knife and scissors capital in China: Yes an enterprise that mainly produces series of products such as stainless steel, Ruixin kitchen industry has accumulated more than ten years of research and development and production technology experience in silicone stainless steel products. Strict control of product quality and standardized management operations provide a more reliable guarantee for the production of high-quality products. The product quality inspection department has advanced imported equipment and a group of technicians who have been working for many years, producing products: stainless steel products. Every product has passed strict inspection in the production process and before packaging to ensure the reliability of product quality. All kinds of products are available, and we never stop improving the service quality of our products. As always, we continue to innovate to meet the different needs of market changes and customers.

    Ruixin has always maintained the management tenet of quality first, continuous improvement, pragmatic innovation and honest service. Over the years, with the trust and support of all new and old customers, Shengkai's performance has been growing continuously. We know that our achievements and development come from the understanding and support of every customer and friend. We believe that through our professional quality, hard work and excellent service, we can create more, greater and better value for our customers and friends at a higher level. We will provide you with more desirable services with better quality, faster speed and more reasonable price, and create brilliant future with new and old customers at home and abroad.

     In order to meet the competition and challenges brought by the era of small commodities, we will plus-sized our investment in product quality and after-sales. In the future, the company will continue to take "sharing" as the enterprise's value; Uphold the management experience of "cooperation and win-win", take customer demand as the orientation, actively innovate, and make steady progress, constantly meet the individual needs of users and provide customers with more competitive products and high-quality after-sales service guarantee.