1. Are the products on the shelves available? What if the goods are out of stock after payment?

1. All goods are sold in stock, please rest assured to buy;

2. Some out-of-stock situations will be contacted by Wangwang/phone in time.

2. Can I choose the style and color of the product?
1. Most product packages are mixed. Please try to place an order randomly according to the color,
2. We will give you the color evenly and match well.

3. Can invoices be issued?
1. Orders with a purchase amount of more than 1,000 yuan can be invoiced. VAT ordinary invoice plus 3 points of the order amount, you need to send the company name, tax identification number, company address, telephone number, bank account and other information to customer service in text form.

4. When will the goods be delivered? How long will it take to arrive?
1. We will arrange for you as soon as possible after your payment, and deliver the goods in order of order within 24-48 hours;
2. Under normal circumstances, the goods will arrive in Jiangsu, Zhejiang and Shanghai within 1-2 days after shipment, and the goods will arrive in other regions within 3-5 days; The goods will arrive in remote areas within 5-7 days
3. Please contact customer service for special circumstances.
5. We mainly have two types of goods in mode of Despatch. We recommend that you send express delivery to your door, which is convenient and fast. There are many goods and the logistics is cost-effective. The logistics needs to pick up the goods by yourself (the delivery fee is self-care). The default Express is YTO Express, and the default logistics line is checked. There are many trucks sent to all parts of the country in Yiwu every day. As long as there are direct trucks in places with relatively developed trade with Yiwu, after arrival, the shipping company will call to inform the delivery of the goods. Even if there is no direct truck, the county and urban shipping company will arrange the truck to transfer the goods to the past at the first level.

1. If you have a designated logistics, please note the name, telephone number and detailed delivery address of Yiwu logistics company at "leave a message to the seller.

2. The specific delivery address is subject to the notification of the shipping company. If the delivery is inconvenient, you can specify logistics or express delivery.

3. We can also deliver goods according to the customer's designated logistics, such as Debang, Jiaji, Xinbang, Tiandi Huayu, etc., but the freight is relatively expensive (customers need to take care of themselves).

VI. After-sales rules
1. Within 3 days after receiving the goods (subject to the date of receipt of the waybill), timely feedback the product information and receipt information (if it is fragile and afraid of pressure, whether there are fewer goods or not, the actual receipt situation) will not be accepted within the time limit. False reports will not be accepted once verified.

2. Within 7 days after receiving the goods (subject to the date of receipt of the waybill), if any product with quality problems such as functional failure is found, please contact us in time and will not be accepted within the time limit.

3. Customers need to unpack and check whether the outer packing box is damaged or not when receiving the goods. If there are quality problems such as damage caused by transportation problems, please ask the relevant transportation company to issue a certificate stamped with fresh seal and provide this certificate to us, we will assist customers in making claims.

4. Not satisfied, not alike, and not easy to sell as the reason, actually there is no quality problem to return, will not be accepted.

5. If you return all quality problems, please accumulate more than five kilograms to return the goods. The returned freight will be borne by our company (reject expensive logistics returns such as Debon and Jiaji, please contact the after-sales customer service for the return method), if the customer insists on returning the goods, the freight will be paid by himself. After all, it is mixed batch rather than retail. Please understand each other!
6. On the premise that the exchange will not affect our re-sale within 7 days after receiving the goods, the buyer will bear the round-trip freight.