1. About win-win
The buyer checks after receiving the goods. If you have any questions, please contact the seller's customer service in time. If you are not satisfied, you can ask for a win-win cooperation, we will try our best to make you satisfied. If we directly give medium and negative comments without communication, we will regard them as malicious comments and initiate complaints! And cancel all after-sales services

2. About repair

  the products sent back for repair should be marked with a sticker indicating the cause of the defect and be determined to be the products of our factory. Because the wholesale products cannot be controlled to 100%, some bad products will accumulate to a certain amount and then be returned for replacement and repair together. The freight will be paid by the buyer first (it will be cheaper), and then the postage will be converted into products when ordering. If you do not need to purchase again, the buyer's postage will be returned by transfer. You will not accept any on-arrival repair Express, and you don't have to send it back in case of some problems. This kind of situation will not be accepted. I hope you understand the small profits but quick turnover, we don't need to waste money on postage.

3. About customer service

  if your consultation fails to respond in a timely manner, it may be due to excessive consultation volume or system failure. For urgent matters, please contact us by phone. The contact information of the store is valid.

4. About receiving

   please open the Express or parcel before signing to check whether the goods are damaged, missing, and incorrect; The risk of damage, lack, and incorrect items shall be borne by the seller (before the buyer signs for the goods); delivery (after the buyer signs for it) shall be borne by the buyer, and the seller shall not be responsible for the above risks; If the buyer receives the goods first and then opens the package to check, the buyer shall ask the courier to supervise on the spot and open the package to check; if any inconsistency is found, contact the seller in time, add details on the receipt and ask the courier to sign and confirm.

5. About delivery time

  if goods are available in normal warehouses, they can be shipped before 6 o'clock on the same day. Orders after 6 o'clock will be shipped the next day. If the quantity is insufficient or products need to be re-produced, the delivery time after communication with you shall prevail.