Dear customer, hello.

 In order to maintain a friendly cooperation and provide high-quality service, please read the following content carefully.

Before Purchase

1. Contact using the Alipay service, make sure to consult with the same customer service representative for more professional service! Due to the large volume of inquiries, the Alipay service is often overloaded. If you have not received a response for a long time, you can choose to self-service shopping based on the description. Please directly write the required color/size/delivery information in the remarks. If you have any special needs, please leave a message, and we will handle your message as soon as we see it.

2. Color Difference Issue: We strive to maintain consistency with the actual goods, but due to factors such as photography technology, environmental lighting, and display screen color differences, there may be a slight color difference between the images and the actual items. Please refer to the actual color of the goods for the final decision. Those who are sensitive to color differences should exercise caution when purchasing.
3. Size Issue: The product sizes are measured manually. Due to factors such as different measuring tools and methods, there may be slight errors. Please be cautious when making a purchase.

4. Receipt: If any quality issues with the products are discovered within 7 days from the date of receipt (as indicated by the shipping receipt signature), please contact customer service in a timely manner. We will not accept any claims after this period. The returned product must be in its original, unaltered packaging (please ensure that the original packaging is intact). The return shipping fee for quality issues will be borne by our company. Note: We do not accept expensive courier, freight, logistics, or cash on delivery returns without prior communication with the customer. Any violations will result in the customer bearing the shipping costs.

5. Rating We take great care in running our store and value your feedback very much. We always strive to make sure you are satisfied and to establish long-term friendly partnerships with our buyers. If you have any dissatisfaction with the goods after receiving them, please don't just give a neutral or negative rating without saying anything. Because a neutral or negative rating is not a solution for either of us. It also won't help you turn your dissatisfaction into satisfaction! Thank you for your strong support! ^_^

The following conditions apply to our return (after-sales) service.

① If the product is received with intentional damage, we will not provide after-sales service. ② If the product is returned after negotiation and we find stains, graffiti, or signs of use that affect resale, we will not bear any costs. Please be informed. ③ If the return shipping cost exceeds the original shipping cost we charged, we will not bear the excess cost. For example, if we charge you a shipping fee of 6 for one product, and if the return is due to quality issues, we will bear twice the original shipping fee. For example: 6 * 2 = 12 (shipping fee). Any excess will not be borne. Please be informed.
After-sales service is the most basic service of our company, and we are willing to provide good after-sales service for everyone. At the same time, good after-sales service also needs the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and try to handle it in accordance with the above regulations of the company to avoid affecting your after-sales service.