About shipment

1. Delivery time: normal delivery within 2 days (non-customized orders or large orders), holiday shipments are shipped in order of order, and the actual delivery time is subject.

2. By default, express delivery is sent to ZTO Express, or SF Express can be sent without other express delivery. If you place a large number of orders, you can send logistics consignment, and the freight is paid on arrival. You need to pick up the goods yourself.

3. As for express delivery prices, express delivery companies are all e-commerce prices, and some products are relatively light. Express delivery companies are calculated by volume, so the prices are relatively expensive.

4. Arrival time. Normally, most areas in Jiangsu, Zhejiang, Shanghai and Anhui arrive the next day. Other areas range from 2 to 4 days, and remote areas have more than 7 days. Warm Reminder: (we can't guarantee the delivery time, it can only be the approximate time, really urgent, only SF Express can be sent)

after-sales problems

1. It is inevitable that the transportation is damaged and there is damage during transportation. If the goods are damaged, please take photos in time and contact customer service immediately.

2. Return and exchange, free replacement for quality problems, non-quality problems, or those who do not like the return style due to personal reasons, can be replaced on the premise of ensuring that the secondary sales will not be affected, if you need to return or exchange for personal reasons, you need to bear the return freight and loss.

3. Customized styles will not be returned or exchanged. Because everyone's preferences are different, customized styles are special, and non-quality problems will not be returned.

4. Express delivery problem, generally, multiple express packages are sent out at the same time in an order, and the arrival time may not arrive at the same time. This situation is normal. Express delivery loads one car and fills it up, the rest is installed in another car. It is normal for multiple packages to be sent out by car. Generally, the difference is 1 to 2 days.

5. Logistics consignment, as for logistics consignment, most logistics companies cannot query logistics information in real time. Generally, logistics companies will contact the first time to pick up the goods.