Manufacturers open stores, some products support one-time distribution! 0 inventory, 0 cost! Whether it is any channel of sales, you can join, enjoy the manufacturer's price and after-sales service! Customized customers can contact the customer service.

Shipping Instructions

1. All product prices (excluding products with free shipping promotions) do not include shipping fees and taxes (shipping fees need to be paid by the customer themselves).

2. Wholesale orders will be shipped via logistics, with freight collected upon delivery. The logistics freight is calculated based on volume. Our company does not use Deutsche Post logistics; we choose dedicated logistics lines!
 
3. Due to the large number of offline wholesale negotiations, some products are in short supply and need to be re-produced. Moreover, we need to prepare the warehouse with pallets. Therefore, we generally ship within 1-4 days. Please don't worry, it's best to place an order in advance. Thank you for your understanding.
Five, after-sales service

Please carefully read the company's wholesale instructions, after-sales service, payment methods, and transportation instructions before shopping to facilitate communication and collaboration between both parties.
1. If there are any quality problems with the product, please refer to the after-sales service.
2. The pictures of the products attached for reference only. If there are any changes in the product configuration, color, style, etc. due to updates or improvements, we will not notify you in advance. All orders are subject to the actual products.
3. All prices are subject to the settlement price of the day, and the prices of the goods may fluctuate due to the rise in raw materials without prior notice.
4. If you have not received the goods 10 days after the payment, please write to us or call to inquire, to avoid any unexpected incidents. Once the customer receives the goods, the transaction is complete.

5. How are defective products handled?
The company is responsible for the products sold. We will strive to ensure that the products are checked and verified well, ensuring that the goods arrive. If there are minor flaws or issues such as peeling, we will resolve them through good communication and after-sales service with you. If there are serious quality issues on our side that prevent the products from being sold, we offer a return and exchange service for the problem products. We can also resolve the issues through communication and negotiation. The return shipping costs will be borne by the buyer. Adhering to the principle of mutual benefit, we believe that the company will work hard for your trust.
Since it's wholesale, the quantity of shipments is large, and it's impossible to check each one to see if there are any minor flaws. Potential issues include products being sent incorrectly, quality problems, damaged packaging, and damaged products due to transportation. For online wholesale, if you are a local customer, the return process is very simple; you can just come to our warehouse to confirm and exchange. However, once the goods are sent out, it's different because returning them involves shipping costs. If you buy 10 products and one of them breaks, and the product is even less than 50 yuan, we will not agree to send it back. This is a sign of integrity as a merchant. Please do not compare us to how Taobao handles these issues. Please understand that this is Alibaba, where we only do wholesale. On Taobao, the same product can be sold several times more, but here we follow the unified pricing given to offline wholesalers by the factory.
 
6. How are damaged products handled?

The company is responsible for the products sold, and we will strive to do well on the product packaging and try to find logistics companies with good reputation to cooperate and communicate well to ensure the arrival of the goods. If the product received is damaged and cannot be used, please take photos within 48 hours and confirm them to our customer service. We will archive and retain them. The processing method is: 1. Each party bears half of the loss (less than 1500 yuan). 2. It can be sent with the next shipment, if the number is large, it can also be sent first, 3. When the next shipment, the amount of payment will be offset. The company adheres to the principle of win-win cooperation, because if the loss caused by damage is borne by only one party, it is inevitable to achieve a win-win situation. If all customers bear the loss, it will increase the cost of purchasing and cannot maximize the value. If all our party bears, it will inevitably increase the sales cost of the product, which cannot sustainably provide you with more products. Each party bears the current mature e-commerce consensus processing plan! If you find it difficult to accept or just want to order once, please choose carefully, because when you choose the supplier, we are also choosing the customer at the same time. We just want to choose long-term cooperative customers to work together and develop.

8. If you have any questions after receiving the goods, you can contact your customer service. We provide after-sales service for your processing.

9. If we deliver the goods in time, but the delay in delivery due to the freight forwarding company or other causes, we will not assume any responsibility or compensation.

Sixthly, Return Policy

1. The customer should check the quantity and quality of the goods within 4 days of receiving them. Any problems should be promptly reported to the after-sales customer service for handling. If there are no objections within 4 days after arrival, it will be considered as the end of this cooperation. Subjective dissatisfaction or return of goods for reasons of imagination without actual quality problems will not be accepted. All goods are carefully inspected before shipping with professional packaging.
 
2. Before returning the product, please communicate with our customer service to confirm the product category and quantity. If the return is made without any prior notice, we will not process it. The returned product must retain its original packaging, and there should be no other damage to the product. If the product is damaged, we will not refund.

3. Please do not return non-company products to us, as it will cause inconvenience when we return them to you.