Factory Wholesale 4B Eraser Art Exam Office Supplies Student Children High Decontamination Eraser
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shopping process
(1) after the customer determines the required style and quantity, contact our online customer service to confirm the goods inventory, quantity, express or logistics costs, delivery address and other issues, and then place an order online; if you place an order by yourself, please indicate the requirements in the order message.
(2) we determine the supply quantity and delivery time according to the actual inventory situation, because the daily shipment volume is very large, and there is no guarantee that any one will be in stock at any time.
(3) after reaching an agreement, the customer immediately pays through Alipay (all products support Alipay secured transactions. If you pay by other means, please contact the customer service staff to ensure the safety of your payment).
(4), under normal circumstances can be shipped within 72 hours, under special circumstances, such as seasonal busy or warehouse out of stock, the delivery time will be extended appropriately, please understand.
(5) after receiving the goods, the customer can log on to Alibaba assistant or Alipay to confirm the receipt. If there is any problem, please contact customer service staff within 24 hours.
About product color
the product color, pattern, packaging and other information on the web page are for reference only. Due to problems such as shooting lights and color difference of different monitors, there may be color difference between the product picture and the actual product. Everything is subject to the actual product; If the product color, patterns, packaging, etc. are different from the descriptions on Alibaba. They are not quality problems. We do not accept returns;
about product delivery
under normal circumstances, it can be shipped within 72 hours. Under special circumstances, such as seasonal busy or out-of-stock warehouse, the delivery time will be extended appropriately. Please understand. When your items are relatively light, we recommend that you send express delivery. Please consult customer service for specific express delivery fee when ordering. The logistics freight is for reference only. The specific charging standard of each shipping department shall prevail. If you have specified logistics, please specify the shipping address and contact number in the remarks. If not, we will send it randomly and try our best to send it to the nearest shipping site. We also support the delivery of four major logistics services: Jiaji, Huayu, Debang and Xinbang.
About product receipt: When you receive the goods, check whether the outer box of the goods is damaged. If there is any damage, do not sign for it for the time being. Contact our company Wangwang or call us immediately to solve the problem. If you are satisfied with all the goods received, please give us full marks, and we will continue to thank you for the more perfect service in the future. Of course, any quality problems of the goods can be communicated with our customer service immediately. We believe that everything can be solved in a peaceful and win-win way.
About product after-sales
we will not return the goods damaged for human reasons that affect the second sale.
Because the factory may change the product packaging according to the production situation, the outer packaging is different from the pictures on the website or the goods you bought before, which is not a quality problem. We do not accept the return for this reason;
multi-Color and multi-color products are randomly mixed by default. The company will try its best to meet the product color and style specified by the customer in the order remarks. Individual orders cannot meet customer requirements due to the color and style of the warehouse inventory. We do not accept returns caused by this.
The reason for personal preference will not be returned; The buyer subjectively believes that there is a problem with the quality of the product, please issue a written verification recognized by law, otherwise it will not be returned.
After-sales service is the most no-frills service of the company. Our company is willing to provide you with good after-sales service. At the same time, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or returning the goods, do as much as possible according to the above regulations of the company, so as not to affect your after-sales service.