1. About chromatic aberration

all pictures in this store are taken in kind. There will be some color difference between the light and the display. Please know that such problems cannot be evaluated or complained.

2. About size
the size is measured manually. Due to factors such as different measuring tools and measuring methods, there will be an error of 2mm. Please refer to the size chart and evaluation details according to your usual wearing habits to shop independently.

3. About customer service
if your consultation fails to respond in a timely manner, it may be due to excessive consultation volume or system failure.

4. Product quality commitment
the manufacturing and testing of the products have Quality Records and testing materials. For the testing of the products, we strictly carry out the whole process inspection of the products. After the products are confirmed to be qualified, they will be packed and shipped.

5. Service purpose
fast, decisive, accurate, thoughtful and enthusiastic

6. Service objectives
service quality wins customer satisfaction

7. Service principles
the warranty period of the product is 5 years. During the warranty period, the supplier will repair and replace parts damaged due to quality reasons free of charge. For parts damaged outside the warranty period, only the cost is charged for the accessories provided, for equipment damage caused by human factors of the demander, the accessories repaired or provided by the supplier are calculated at the cost price.

8. Handling measures during transportation
if there is any damage during transportation, we shall bear the responsibility. The goods we have delivered to you are in good condition. Note: the buyer has received the goods. Please check whether the goods are damaged, if there is any damage, please take a picture within 72 hours to confirm it. We will handle it for you in time. If the time is too long, we will not be responsible. Please understand.

9. Transportation instructions
generally, there are two ways to deliver goods: logistics and express delivery.
A: the advantage of logistics is that the freight is cheap. The disadvantage is that the time is A little slow. After the goods arrive, the consignee must pick up the goods at the arrival station. After the logistics goods arrive, they will be notified by phone, the consignee only needs to bring his ID card to pick up the goods.
B: the advantages of express delivery are fast transportation and door-to-door delivery (within the scope of express delivery). The disadvantage is that the freight is relatively expensive. If it is not urgent, it is generally recommended to send logistics.
10. Damaged reissue
although the packaging of our products is very strong, due to the long-distance transportation and distribution to a third party, there is a risk of transportation, so it is inevitable to squeeze lamps, especially the lampshade of glass products, if you find that the lampshade or accessories are damaged when receiving the goods, please contact us immediately and provide photos of the damaged accessories. We will send you the accessories by Express for free.

11. Product price commitment:
in order to ensure the high reliability of our products, our materials are made of high quality materials. Under the same competitive conditions, our company will provide you with a sincere and favorable price on the basis of not reducing the technical performance of the products and changing the parts of the products.