Signature Reminder
Buyers must personally sign for the delivery or authorize a third party to do so. When signing for the delivery, please ensure that the outer packaging is intact. If there are any damage, obvious compression deformities, etc., check the quantity and appearance of the purchased goods. If there are any problems, please contact us immediately or refuse to accept the delivery. Once the delivery is signed for, it is deemed that the goods received are complete and undamaged. Any losses can only be borne by the buyer themselves!
Please check and sign for the parcel in person when receiving the express. Please ensure that you inspect the goods in the presence of the courier. First, check if the outer packaging is intact. Then, open the package to ensure that the contents match the products and quantity you purchased. If anything is amiss, do not sign for the delivery without our prior confirmation. Immediately call the phone number on our shipping form to inform us of the situation. Only after we confirm that it is safe to sign for the delivery, can you proceed with the receipt. Once the delivery has left, please contact our after-sales customer service as soon as possible to confirm the situation and resolve it promptly.
If the courier requires a signature upon delivery, please open the package in front of him after signing, to confirm that the accessories are intact. If there are any problems, please inform us to contact the courier for resolution! If the courier leaves without our confirmation, and there are issues with the quantity or appearance of the goods, we refuse to assume any losses. Please understand.
For customers who cannot personally receive the parcel, we suggest that when making the purchase, you inform our customer service through a message that you are available to receive the parcel at a certain time. We will note this on the courier's delivery slip, and the courier will deliver the parcel during the specified time. It is essential to personally check and sign for the delivery. All parcels received by security guards, family members, friends, etc., will be considered as if the customer has personally signed for the parcel.