2. About freight
logistics and express delivery are available.
Generally, if the number of pieces in Jiangsu, Zhejiang and Shanghai is not very large, the main delivery is delivered, and the charging standard is about the first weight + the continued weight is 5 yuan +1 yuan (the price of large pieces is calculated separately). The company's long-term
the cooperative Express is YTO Express, or the customer can specify the Express. The courier fee is paid with the payment, and the fee is charged according to the weight and different regions.
Customers in other regions mainly send logistics, and the logistics cooperated by our company include Tiandi Huayu and Debang Logistics, etc. The logistics fee is paid on arrival, and the charging standard is based on the volume of the goods and
the journey is far and near approved. Large customers can specify leased line logistics.

3. About after-sales service
if there is any quality problem, you can return or exchange the goods within 15 days after receiving the goods. Packaging: we will pack it in cardboard boxes when shipping, but it is inevitable that various accidents will occur during transportation. 1
generally, damage and human damage during transportation are not responsible. Please check whether the outer packing box is complete before receiving the goods.
If you need to return the goods, please communicate with the customer service first, and then choose to return the goods after receiving the confirmation from the customer service. The buyer shall bear the freight for the return of all goods with quality problems, and return the goods
issued when the customer orders.
(Please use small notepaper to write down the returned goods, and please do not damage the original packaging, so that we can return them to the manufacturer, thank you
home cooperation)

[About delivery] when placing an order in our store, the system will generate the freight by itself. By default, Jilin, Inner Mongolia, Ningxia, Gansu, Qinghai, Xinjiang and Tibet will send EMS economic Express, or Yousu Express is sent to Yunda Express by default in other regions. If you need other express or logistics, please contact Customer Service to change the freight! Logistics and express delivery can be sent in Jiangsu, Zhejiang and Shanghai, and the two prices are similar. The transportation time is affected by factors such as the distance, weather, traffic conditions, and mode of transportation. The estimated time is for reference only!

Because we have large shipments and a wide variety of products involved, it is inevitable that some products are temporarily out of stock. If not, we will send them directly. The list indicates which one is missing, and you can refund it on Alipay after receiving the goods! If there are too many words, we will contact you by phone, sorry for the inconvenience!

[About receiving] Please carefully check around the box when receiving the goods. If the outer box is found to be severely deformed, damaged, packaging tape broken and damaged, and the sealing tape is incomplete, there are obvious signs of being unpacked and opened. Be sure to unpack and inspect the goods face to face!!! If there is a shortage of goods or damage, please negotiate with the logistics company on site. If it cannot be solved, please do not take away the goods first and contact us at the freight station for negotiation. Otherwise, the goods will be deemed to be accepted without objection after signing.

[After-sales service]]

1. If you find any quality problems after receiving the goods, please contact us in time. Please return products with quality problems by logistics (in order to save costs and time, return products over 300 yuan without time limit. One or several product companies are forbidden to return products). For quality problems, we shall bear the corresponding expenses and do not accept Express return.

2. The following conditions are not accepted: the returned product packaging is incomplete, the accessories or related materials are incomplete; Unauthorized repair and modification; Not maintained, used and stored according to the correct method.

Warmly welcome all of you. In line with the principle of being honest and doing things practically, we are dedicated to ensuring the quality of products and the after-sales team. The origin of wooden toys Zhejiang Lishui Yunhe wooden toy business department is a team carrying all the dreams of the post-80s generation. It is a group of weaning-style nursing mothers with customized design, production and wholesale, professional team with one-stop service such as one piece dropshipping. For children's toys, our aim is safety and fun. We always put safety first.