1. Product quality: Before we deliver the goods, we have passed strict inspection to ensure that there is no quality problem before we deliver the goods for you.

2. Product pictures: The pictures are all taken in kind by 100%, but due to the light and display, the pictures you see may have slight chromatic aberration problems, which cannot be avoided. Please understand!

3. About out-of-stock: Although we are the first-hand source of the original factory, offline suppliers are also very fast to deliver goods. We will try our best to ensure the stability of the supply, but it is inevitable that out-of-stock will occur, please understand more.

4. After-sales problem: After receiving the goods, please check the goods before signing the bill. If the goods are damaged or missing, please do not sign for them, contact our company first to explain the situation and prove it by logistics company personnel or express personnel before handling it.

Required for wholesale (by default, transactions have been agreed to comply with the following conventions):

you may not know our advantages, but you must know our shortcomings:

medium and low-end products and services to the public are all sold at low prices with low profits. They can earn money and cannot afford it! Please understand us more after comparing the cost performance of the product! Please comply with the following conventions:

1. All product pictures are taken in kind. Each batch of goods entering the warehouse may have slight differences. The pictures and introduction data are for reference only. The actual product received shall prevail. The style and color shall be sent randomly. Refuse to return or exchange goods on the grounds of slight differences in color, style, data, price, etc.

Example (but not limited):

1. The weight of your online target is 20g, and the weight I weigh is only 19.8G. I want to return the goods and bear our freight loss, otherwise I will complain and give negative comments;

2. The price of your product is too low, the quality is not good, it is not easy to sell, I want to return the product or the price is too high, how much fee must be refunded as compensation, otherwise the complaint will be given a bad review;

3. I don't like red, why send me red products, ask for compensation for mental loss, or return the goods and ask for return freight, otherwise complain and give bad comments;

4. Your Practice Note has only 37 pages. Why is the target 40 pages? Fraud, cheater, it's up to you, otherwise complain and...

Second, low-end products, refuse negative comments. Please measure the cost performance of the product before wholesale. Our products have been washed in the market for more than 20 years. The market is huge. We do business and make friends in Alibaba. We refuse to give negative comments for any reason.

Example (but not limited):

1. I don't believe in evil. I just came to give you negative comments. I bought 1000 kinds of products with only a few cents, and gave you 1,000 negative comments. I don't want anything, but I just want to feel comfortable.

2. When shopping on Taobao, I am used to finding fault. Don't find fault, why do I come to Taobao wholesale? Why can't I make comments? The product quality is poor, so I will give negative comments.

3. The customer service is not good, and the product quality is poor. I have something to say, can I make suggestions in the praise? Of course, welcome. You visit our business, and the customer service is grateful to you. Why is the service not good? Why is the product quality poor? You are welcome to give more constructive suggestions, improve our service, and provide better service for you and more customers.

3. About transportation and distribution. Wholesale is mainly based on logistics and freight, and does not collect freight. You need to pick up the goods at the freight station and pay the freight to the freight station. Generally, logistics only goes to the county and not to the Township! After submitting the order, contact customer service to modify the freight to 0 before payment! If you need to send express if you have special requirements, the default Express is best express. Please contact Customer Service to confirm the express fee before payment!

All goods are free of shipping. If the shipping fee is not enough, the customer service will contact you to make up the shipping fee, and the shipping fee will be paid. We have the right not to ship orders that refuse to pay the freight for any reason.

IV. Return and exchange rules

1. Within 7 days after receiving the goods (subject to the date of receipt of the waybill), if any product with functional failure is found, please contact us in time, and it will not be accepted within the time limit.

2. When receiving the goods, the customer finds that the outer packing box is seriously deformed or damaged, and needs to open the box for inspection. If there is any problem, please negotiate with the logistics to compensate. If the goods are not received as required and the goods are damaged or lost due to logistics, we will not bear the relevant responsibilities (before shipment, there are surveillance video reserves).

3. All customers should protect the complete packaging of the products, complete accessories or related materials. If the products have quality problems, we will return the products within the specified time.

4. The loss of 2% of some defective products and orders is normal. If there is any serious loss after each transaction, please contact customer service within 7 days. If the customer fails to give up the right of after-sales service, not accepted.

5. The buyer shall bear the part that the damage rate of the product exceeds 4% of the order. That is to say, in addition to normal losses, we will bear a maximum of 2% compensation for each order.

6. Return and return freight shall be borne by the buyer. The quality problem of return and exchange is based on the actual freight charged (if the delivery fee is 5 yuan, the return will only bear the freight compensation of 5 yuan).

V. Return or exchange is not accepted under the following circumstances

1. The returned product packaging is incomplete, the accessories or related materials are incomplete; Unauthorized repair and modification; Not used and stored according to normal methods; Beyond the shelf life of the product; The returned product has been labeled, the product is fake. Commodities that cannot be sold as commodities again.

2. When the customer finds the product quality problem and returns the product, he/she requires to return the product to our company by plain mail or express delivery. The customer pays the freight in advance. After receiving the product, the company will post the freight and the actual cost of the product according to the Post Office List, if the customer returns the product by express delivery or other means without communicating with the customer service, the company will reject it.

3. Return packages are returned in real name (that is, fill in the name of the orderer). Before the return package is delivered, you must communicate with the customer service and pass the return list. The return package must be attached with the return list, to facilitate staff query.

4. If you do not communicate with the customer service before returning the product, the product will not be accepted.

5. Return and exchange goods for subjective reasons. If there is no quality problem, return goods will not be accepted. Return and transportation costs will be paid by yourself, and damage will be compensated according to the price.

6. Please do not return goods that are not our company. If there is such goods, we will not return them.

7. Refuse to advance the freight for various reasons. If the return freight exceeds the shipping freight, the return will not be accepted.