Ben the company's products are only wholesale but not retail. Because the wholesale quantity is large, the goods are only delivered by logistics to pick up the goods. If you need to deliver the goods to your door, you need to charge additional delivery fee (except for sample parts). We recommend that you pay the wooden frame fee of 10 yuan per box before purchasing fragile goods such as red wine glasses. If the goods are damaged, Please unpack and inspect them in the logistics company. Put the damaged goods together and take photos to the customer service, (We will compensate you for damages other than 3%) less than 3% is normal damage for wholesale transportation. We recommend that customers pick up the goods and pay the logistics, so at least the logistics will be better before receiving the freight. We support return without reason, and the damage and freight during transportation shall be borne by the buyer (except for products with processed LOGO). It is normal for handmade products to have a little bubble and water pattern. Please purchase with caution if you pursue perfection!!!!