1. About delivery

1. The default express delivery of our company is ZTO (other express delivery: Post/YTO/SF need to contact customer service to make up the difference). Delivery of large items: Yousu and aneng. Bulk Freight Station: contact customer service.

2. After the customer places an order for payment, it is usually arranged to be delivered within 2 days. Orders paid after 16 o'clock every day will be delivered the next day (if there is any reason why the goods cannot be delivered, the buyer will be contacted, please forgive me, thank you very much.)

2. About price

1. In addition to free shipping products, the prices of products in the store are all factory prices, excluding other fees such as freight. If the company or stall needs sample confirmation, you can contact customer service to apply for samples, if the order is returned over 3,000 yuan, the sample fee can be returned.

2. The price of the product page is three grades, subject to the purchase quantity, sufficient supply and good price.

3. The freight after placing an order is calculated by the system. If the freight value is abnormal, contact customer service for accounting.

3. About receiving goods

1. The transportation company is only responsible for transporting the products to the designated place. If the goods arrive below 300 yuan, please count and check them in front of the courier, and sign for them after confirming that they are correct, please check the goods above 300 yuan within 24 small inches after signing. If you have any questions, please contact us to handle them. If you sign for it without checking it, or sign it on behalf of the Guard (friend), the seller will be exempted from liability if the goods are damaged afterwards.

2. If there is a shortage of goods, please contact us within 24 small inches after signing, and we will help you verify and handle it immediately. If the package of the goods is damaged and missing or damaged, please take photos and leave a certificate and reject the Express and contact us for handling.

3. We will try our best to help you strengthen the packaging of the goods and avoid the loss as much as possible, but the loss of normal transportation is still difficult to avoid by 2%-3%. If the loss occurs, we will reissue it when you place your next order. Please understand if you do not reissue it separately.

4. About return and exchange

1. There is no warranty service for toys. The products leave the factory after quality inspection, but there is still no guarantee that 100% of them will not fail when they reach the customer, we provide buyers with free repair or replacement services (only reasonable accessory fees are charged), and double fares of them shall be borne by the buyers themselves.

2. For products with quality problems, please accumulate and return them by ordinary logistics. If the accumulated 10kg or the value of the goods is more than 300 yuan, the seller shall bear 50% of the cost. (Contact online customer service for specific express delivery or logistics). If the replacement is not sent back according to the required amount or weight, the return transportation fee shall be borne by the buyer (because the toy profit is too low).

3. If the product cannot be sold, the sales volume is not good, it is not as good as expected... and other reasons that are not the quality problems of the product itself, we will not provide return or exchange.

4. The toys may leave slight scratches or grinding defect during factory assembly and transportation, which is unavoidable and does not belong to product quality problems. Please understand if it is not used as a reason for return and exchange!

If you order the product and pay for it, you will be deemed to agree to the above cooperation instructions. If you still have any objection, please find another seller. Thank you for your cooperation!