1. Declaration

this process applies only non-customized products(Customization is subject to the agreement of both parties. By default, it is not a quality problem and cannot be returned or exchanged)

2. About products

 1. Hair accessories are basically handmade, and large bags are shipped. Common friction marks, Pearl scratches, overflowing offset prints, slight size asymmetry, and random color fabric tailoring exist by default!

2. Due to different light, display and personal understanding of color, color difference is inevitable. Please understand. Please refer to the actual color.

3. Alloy characteristics will fade to different degrees for a long time, please know.

4. Size, weight, etc., due to different manual measurement methods, errors are normal. Please refer to the actual product received.

Note: Please look at it with a tolerant eye. If you are too picky, Korean accessories of this price cannot be satisfied. Please do not place an order. Thank you for your understanding.

3. About color

because the products are all shot in micro moments, it is inevitable that there is color difference. Please have received the actual product as the standard.

4. About customer service

  monday to Sunday: 09:00~23:00 (including national legal holidays, except spring festival) TEL:19979323110

5. About after-sales service

 1. Please confirm whether the goods you want to return are returned or not.

2. Contact customer service to register relevant exchange information ( please contact customer service staff for handling)

3. Log in to your 1688 account to select the product and click return. The reason for refund is selected "and the seller has reached an agreement"

4. Return the returned goods to the following address after the refund specialist agrees with your application. ( refuse to receive the payment!)

5. After sending the goods, you need to enter the return page again and click [fill in the logistics information] to fill in the logistics company, logistics order number and contact number.

6. After we receive your returned goods and pass the review (confirm that the accessories are complete without affecting the secondary sales), we will refund you within the specified time.

※ The return you applied for may be rejected because the application method does not comply with relevant regulations. Please contact customer service as soon as possible to avoid delaying the refund progress.

6. Free shipping

  free delivery for a single order over 38 yuan or more. (Free delivery areas are all provinces, municipalities and autonomous regions in China except Tibet, Xinjiang, Hong Kong, Macao, Taiwan, Ningxia, Inner Mongolia, Gansu, Qinghai and Hainan)
* note: for free shipping orders, our company reserves the right to choose the delivery method and merge and split orders for shipment!