1. Logistics express selection

our company has cooperated with many express companies. Large items: by default, Zhongtong, Yousu, small items: Postal and Yunda can be sent. If you need other express services, please contact customer service to make up the difference.

2. Delivery time

customers who place orders before 16:00 on the same day can generally deliver the goods, and customers do not guarantee to deliver the goods on the same day after 16:00. Please contact customer service for urgent orders.

Note: Due to the wide variety of products, it is inevitable that the phenomenon of shortage will occur. Please understand the inconvenience caused to customers. If the customer's product is less than 30%, we will not notify the customer to deliver the existing goods. The remaining out-of-stock products will be reissued within 3 days. For out-of-stock customers, free shipping for the second purchase! Thank you for your understanding and support.

3. Out of stock

after receiving the product, the customer shall immediately check whether the product is consistent with the order. Please contact our customer service on the same day. For more than 3 days, the company will handle it as appropriate.

4. Return and exchange.

Within 15 days after receiving the goods, the customer can return the goods for free, and the return freight shall be borne by himself. Customers over 15 days will deduct 10% of the loss fee without affecting the second sale. 20% of the loss fee will be deducted for one month.

Note: about out of stock. If it is different from our delivery note, we will carefully check all distribution links. The situation is true. We will double the compensation if it is not caused by a third party. If there is any dishonesty, we will consider whether to cooperate again.

Wig care methods:
1. Try not to get close to the high temperature, because the wig is not resistant to high temperature due to the material.
2. The wig cannot be dyed. If you need to trim it, please ask a professional stylist to trim and sort out the hairstyle.
3. Wig is usually washed once in about 1-2 months, which can be worn according to the frequency of MM
4. Wash with cold water or warm water. Use ordinary shampoo when washing. It can be matched with ordinary hair conditioner.
5. Try not to use high temperature air such as a hair dryer to dry a clean wig. Apply dry towel to gently absorb moisture extra on the wig and then put it in a ventilated place to avoid damage to the wig caused by direct sunlight.
6. Don't comb the wig immediately after washing. You should wait until the wig is dry.
7. Use hairbrush comb steel teeth, can't use plastic hairbrush comb!
8. Basically no comb is used for curly hair, and it will be enough to arrange it by hand every time you wear it
9. If the wig is used for a long time, don't pull it hard when it is not easy to comb
10. Be careful not to spray philosophy water, pomade and other real hair on the wig. Hair spray will make the wig sticky
11. The wig can be tied up, but it can't be tied too high or your real hair will run out below
12. When you comb a long wig, divide the wig into tea table segments and comb it from the bottom to the top. It must be light and patient.
13. It is normal to have a small amount of hair loss during finishing and wearing.
14. Usually put it in the original package or bracket if you don't wear it, and it will be restored when you want to wear it
15. When washing, you can first dissolve shampoo in a proper amount of warm water, soak for about 5 minutes, then gently swing, wash away the dirt, do not squeeze and rub hard, otherwise it will damage the hairstyle, then wash it with clean water, then soak in conditioner for 10 minutes. Take out hanging on back of ear to dry in a dry and ventilated place, comb back the original hairstyle in a semi-dry state, and then dry it until it is completely dry, then the hairstyle can remain perfect as before.