First of all, thank you for coming velvet Shell Daily Necessities Factory, the company is located in Yiwu, China, the world's small commodity capital. It is committed to the principle of high-quality daily necessities, complete storage tool varieties, reasonable prices, multi-variety management characteristics and small profits but quick turnover, it has won the trust of our customers. It enjoys a high status among consumers, and the company has established long-term and stable cooperative relations with many retailers and agents. Our products are fashionable appearance, reliable in performance and excellent in quality; Product sales are wholesale all over the country, quality products, reasonable price and perfect after-sales service make our products enjoy a good reputation in the market and win the love of our partners and consumers.
  The company adheres to the business philosophy of "customer first, forge ahead" and adheres to the principle of "customer first" to provide high-quality services to our customers. Welcome customers to visit us!
  We adhere to the business philosophy of "people-oriented corporate culture, customer satisfaction as the purpose, and industry leadership as the goal. In recent years, as for the two advantages of taking the market as the guide and giving full play to quality and service, in order to meet the competition and challenges brought by the era of small commodities, we plus-sized investment in product quality and after-sales.
  In the future, the company will continue to take "sharing" as the core value of the enterprise; Uphold the management experience of "cooperation and win-win", take customer needs as the orientation, actively innovate, and make steady progress, constantly meet the individual needs of users and provide customers with more competitive products and high-quality after-sales service guarantee.

24-hour hotline: Manager Zhu 15257979702 QQ 419001527

about how many batches, mixed batch supported? Is there a limit on the amount? How to calculate the freight?

All products can be at least minimum order quantity online; Mixed batch supported, mixed batch amount over 100 yuan, unlimited quantity; Support Alipay, bank direct payment 2 transactions. We specify every product

after the weight is taken, the system automatically calculates the weight. The freight is automatically generated according to the weight. The generated freight is the cost of express delivery. If you need to send logistics, contact customer service to modify the freight and pay the freight on arrival.

Are the products on the shelves available? What if it is out of stock?

  All our products are sold in stock, and the products that can be ordered are available on the page. Please rest assured to buy. Due to the large variety of products, the daily sales volume is relatively large, and some products are not removed in time.

Please understand the shortage situation. We will contact you by phone or Wangwang and handle it.

I have paid, what kind of express delivery, when will the goods be delivered and how long will the goods be received?

Our default delivery is Tiantian Express. If not, contact customer service to send other express. If you send other Express, you need to make up the difference. If you need to send large items, contact customer service to modify the logistics freight. The logistics freight is paid on arrival, and the logistics needs to be picked up by yourself. Due to the large daily shipment volume, we will deliver the goods in the order of payment within 24-48 hours after your payment is successful. The delivery time will vary depending on the distance, weather and the operation procedures of different courier companies, under normal circumstances, it usually takes 1-2 days to arrive in Jiangsu, Zhejiang and Shanghai after shipment, Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing and Tianjin, 3-3 days in other areas, 4-7 days in remote areas, logistics outside the province is generally 3-7 days! If you have not received the product for more than the corresponding number of days, please contact our customer service. (Please understand the problem of express delivery delay or missing items caused by the peak season of online sales, the surge in shipments, and the explosion of express delivery companies.)

I don't have Alipay. Is there any other way to complete the transaction?

What if the product received has quality problems and is out of stock

if the goods are out of stock or have quality problems after receiving the goods, please contact the after-sales customer service in time within three days. If there is any quality problem, please take photos to us for confirmation in time after receiving the goods, you can contact us Wangwang to send pictures, and we will give you a satisfactory solution. If it is out of stock, the list has indicated that it is out of stock, contact our customer service to apply for a refund.

I have received the product, but I don't like it very much, can I return it

  if you are not satisfied with the product and do not like it, you can return it without using it or affecting the secondary sales. The freight is paid by yourself.

No return or exchange under the following circumstances

  A The package of the returned product is damaged or incomplete, and the product accessories or related materials are incomplete;

  B repair or refit without authorization;

  C not used or stored according to normal methods;

  D products beyond the after-sales service period; Customized products;

  E seasonal products will not be returned after expiration (for example, heating pads of Summer fans in winter);

  F products that have been removed from the shelves of our company will not be returned or exchanged;