Shipping instructions:
  the payment order will be delivered within 48 hours on the normal day; Special circumstances will also be sent out. By default, our store sends Yunda and ZTO Express; Large items are shipped by Baishi Express and ordinary logistics center; If not, we will arrange other express delivery by ourselves. If you want to place a large number of orders, the delivery date and payment method need to be confirmed after negotiation with the customer service.
Solutions to the shortage problem:

  first of all, we will contact the consignee, inform the reason for shortage, and obtain the consignee's consent to change the style, etc. If no contact is received buyer, then the default is the principle of delivering as much as you can according to the order. The remaining payment will be returned to the purchaser in full amount.
Receipt instructions:
  the buyer himself is requested to sign the package after checking it in person. If it is found that the quantity does not match and the goods are damaged, Please seal it as it is and refuse it immediately. Contact the owner immediately in front of the courier and return it after my confirmation. Once signed, our store will not bear any responsibility, please pay attention!!! The same problem occurs after others sign for it, so please sign for it yourself!
Return and after-sales service:
 1. We must inform our customer service before returning or returning the goods. We can only return the goods after obtaining our consent. Otherwise, we have the right to reject the goods! (If there is any quality question in retail
the question can compensate the customer according to the actual shipping cost, and reject all on-arrival parcels) please attach a return list for the return of the goods so that the worker can receive the goods for inspection.
 2. After placing an order, please check the notice of this site in time or contact the after-sales personnel of this site to obtain the order number, and pay attention to this order number. If there is any problem, please actively contact
it is solved by the courier company and the staff of this site. This site is not responsible for the delay caused by express delivery. We will try our best to negotiate with the courier company to help
help solve problems.
 3. In case of return or exchange requirements, the customer must ensure that the goods are well packaged, unused, and the products are not damaged, which will not affect the secondary sales of the goods. (If the returned goods do not meet the standard, this site will charge a handling fee of 20% yuan), and the return and exchange freight shall be borne by the buyer.
 4. Our company all have quality inspectors to carry out strict inspection on the products before, during and after production to ensure that the quality of the products is 100% without problems before shipment. However, due to various uncertain factors, our company can only guarantee that there is no problem with the quality of 97-98% of the products delivered, and 2%-3% is exempt from liability. For the goods sent by our company, please check the goods first and then sign for them. If you find that the quantity is incorrect or the product is damaged, please stop signing immediately and contact us immediately. Contact our customer service personnel and negotiate with them. Do not sign for them blindly. All authorized signing or signing will be deemed as the authorization of the consignee or the consignee. Thank you for your cooperation!

  Righteousness cheng culture and creativity Co., Ltd. adheres to the concept of serving customers and focuses on the production and sales of all kinds of high-quality educational DIY toys, provide one-stop online shopping experience for new and old customers with cost-effective products and high-quality services.

  In order to welcome the arrival of the era of e-commerce for the whole people, our company has opened Alibaba factory direct sales platform to supply all kinds of products created by DIY puzzle directly to wholesalers, supermarkets, physical stores and wholesale markets at home and abroad. The company has established long-term and stable cooperative relations with many retailers and agents. We are committed to standard and standardized processes and listen to your voice attentively. We believe that good products can speak, and we believe that word of mouth is more important than marketing. We are honest and attentive.
         Choose Home educational toys and come to Cheng Wenchuang. Cheng Cheng and you are good friends of children!