New users/FAQs

if this is your first purchase here, please read the following questions carefully.

Zhang Rui artware Co., Ltd----------------------------------------

  https://shop7555783zr6672.1688.com

1. Consult the online customer service to ask if there is any spot goods or customized production, support packaging according to customer needs.

II. We will produce as soon as possible. Logistics can choose express or freight according to the purchase quantity, and customers can specify logistics.

Wholesale instructions Wholesale instruction

1. All our products support single wholesale and mixed Batch.

2. Mixed batch: mixed Batch at least 200 yuan or 20 pieces, mixed batch can make your variety more diverse, and the capital turnover is relatively easy.

3. For goods with more colors, we will distribute them evenly or according to your requirements.

4. About style and color Problem, default color mixing, it is OK if you have special requirements contact customer service note the style and color, we will do it according to your requirements, but it is inevitable that there will be gaps, if there is a lack of style and color, I will send it to you randomly., I hope everyone will forgive me and understand!

Shipping instructions Shipping instruction

 1. In order to reduce your freight cost and facilitate self-pick-up customers, we recommend that you send a leased line logistics with low freight and safe transportation, freight on arrival is generally calculated by volume (we will change the freight to zero when placing a large order online) logistics can reach most regions of the country.

 2. Each product has a stated weight. The freight system will automatically calculate the freight when ordering. There may be some errors. If you have any questions, contact customer service in time.

 3. The volume is not very large. Customers who are not very convenient to pick up can use express delivery. The Express price can be contacted by customer service or paid on arrival.

 4. If you need it, contact customer service or note logistics.

After-sales service After-sales service

 1. Please read the company's wholesale instructions before purchasing, payment method, after-sales service, freight description, so that both parties can communicate and cooperate better.

 2. Please receive the goods within 3 days check the quantity and quality of the product, and you will not be responsible for it within the time limit. If there is any problem, you can promptly feedback the after-sales customer service to handle it.

 3. Subjective dissatisfaction, imaginary reasons, baby actually has no quality problems, return and exchange, will not be accepted.

 4. All prices shall be subject to the settlement price of the commodity on the same day. The commodity price shall rise and fall according to the raw materials without notice.

Receipt Receiving

  if you find any questions after receiving the goods, please contact us in time! If you feel satisfied, please give praise, thank you!