Buyers must see:
[About delivery]]

if you order it before 16:00 on the same day, try to deliver it on the same day; If you order it after 16:00, it will be delivered the next day. If the goods cannot be delivered on time due to special reasons, we will inform the buyer immediately. Please include more. Thank you very much! In order to ensure that buyers can receive satisfactory goods, our default Yunda Express will be packaged and delivered only after careful inspection of the goods before they are delivered. Please rest assured. For buyers with special requirements, please inform them in advance. We send express delivery and logistics. Due to the wrong reasons for filling in the buyer's information (such as address, contact information, and express delivery cannot arrive), the express delivery will be returned. The fee will be paid by the buyer.

[About return and exchange]]

1. For goods under 200 yuan, please check the quantity with the personnel of the transportation company face to face when receiving the goods. If there is any missing, please sign and confirm by the personnel of the transportation company, and we will find the delivery company to compensate, and compensate for your missing parts.

2. For goods over 200 yuan, please inform us of your missing quantity within 24 hours after signing. We will cooperate with you to verify the quantity and try our best to help you solve the problem. If you do not count or inform us of the missing quantity in time, the quantity will be deemed to be correct. In addition, due to the large daily shipments, each item may be shipped out at any time. If the goods are not delivered due to insufficient inventory, we will refund you or send them together when ordering next time, but it is no longer reissued separately.
3. Return and exchange without quality problems;

if the buyer needs to return the product for personal reasons, freight buyers take care of themselves. Due to the large damage caused by the return of the product,20% off refund based on original price, the buyer shall bear the freight. For more than one month, we do not provide return or exchange services without quality problems. If you really have no choice, you can contact our customer service. Note: (the buyer who returns the goods above shall bear the return freight. For free shipping items, the freight when we deliver the goods must be deducted)

4. Return and exchange for quality problems:

if you get the goods for a long time, the products with accumulated losses can be returned and exchanged in a unified manner. If you spend more than 200 yuan, our company is responsible for the freight (we are not responsible for the freight in remote areas)

5. Damage caused during transportation:

when receiving the goods, please be sure to unpack and check in front of the logistics or Express Personnel. The carton is elastic and the plastic toy is inelastic, so the outer carton may not be damaged or the inner contents may be damaged, please be sure to check the goods before signing. 50% of the damage to the product is within the normal range. We will provide the service of reordering and reissuing accessories again, but we will not reissue them separately. Transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle arrangement, traffic conditions and so on, and is not used as a reason for returning goods.

[Damaged]]

the liability for damage caused by transportation will not be borne by our company (we recommend that you choose logistics with insurance such as Debon, Jiaji and Tiandi Huayu). However, we have the obligation to make every effort to help customers solve this problem. Our company will use better carton packaging, padded buffer, compact stacking and other methods to avoid the occurrence of damage incidents. Please check the quantity and appearance of the goods with The Courier (this is your right). If the quantity is incorrect or the appearance is damaged, please sign and confirm by courier.

[Problem]]

1. The courier refused to open the inspection together. Solution: you must take the express delivery order after signing, and return it to the Courier after checking.

2. The courier refused to sign to confirm the missing quantity. Solution: you can write down his phone number and name.

Please read the above carefully, which is very important to you. If you cannot do the above actions, we will be very sorry for the problems and we cannot do anything.