product style and color: regarding the style and color, the system sends the goods by default. Mixed style yes, if you have special requirements, please note that we will try our best to distribute the goods according to your requirements, but sometimes the products are sold out of stock, which is inevitable. I hope everyone can be tolerant, understand. We will ship the latest styles of the same series at the same price. Sorry!
Product quality: the products sold by our company are taken in kind, and some products may have a little color difference due to light or computer screen display problems, which is not a quality problem. As the products operated by our company are medium and high-end products with many styles and large quantities, there will inevitably be some small problems. If there is any problem with the goods you received, please contact us in time. We are willing to solve any problems for you with 100%. I hope every customer can have a pleasant shopping experience in our home!
Missing (insufficient quantity when receiving the goods): Please check the quantity with the personnel of the transportation company face to face when receiving the goods. If there is any missing, please sign and confirm by the personnel of the transportation company, and we will find the delivery company to compensate, and compensate for your missing parts. Please inform us of your missing quantity within 24 hours after signing. We will cooperate with you to verify the quantity and try our best to help you solve the problem. If you do not count or inform us of the missing quantity in time, the quantity will be deemed to be correct.
Damage: The responsibility for damage caused by transportation will not be borne by our company. However, we have the obligation to make every effort to help customers solve this problem.
1. The courier refused to open the check together.
Solution: After you sign the express Bill, you must take it and return it to the Courier after checking it.
2. The courier refused to sign to confirm the missing quantity.
Solution: Just write down his phone number and name
3. The courier must charge the courier fee when bringing back the damaged goods.
Solution: If you pay in advance, we will pay you back.
Please read the above carefully, which is very important to you. If you cannot do the above actions, we will be very sorry for the problems and we cannot do anything.