New customer common questions are as follows:

1. Are there any discounts or promotions??Is there a free shipping promotion for orders over a certain amount??

Our company may launch full package courier services from time to time.SlashFree shipping and other promotions.Please refer to the top of the product page or consult our online customer service for more details.

Our company is located in the capital of small commodities - Yiwu. We have direct access to manufacturers' stock, and we rely on low profit margins to achieve high volume sales. Our prices are low, and we have set corresponding prices based on different quantities.

How many pieces are required for a bulk order? Can mixed orders be made? How many pieces are required to qualify for mixed orders?

1My company is full.30Minimum order quantity (excluding shipping fees). Orders below this quantity will not be shipped.

2You can mix batch, and the value of the goods meets the requirement.100Yuan can be mixed batch; mixed batch means no limit on product types or styles, as long as the total purchase price100元就可以享受折扣，混批起批量为1Item, that is, each kind of treasure buys one, as long as the total amount100It's fine. If you have any questions, please consult the online Alipay.

Question 3: When will the goods be shipped after payment? Is the inventory sufficient? Is there a shortage of stock? What is the default delivery method?SlashLogistics?

1Due to our company's offline sales, there may be stock shortages for some styles. You can contact the online customer service before payment to inquire about the availability of the stock. If you do not contact us and directly make a purchase, and the missing goods are worth less than the total value of the goods you have purchased, we will not be responsible for any losses.10%Within, we will ship directly and handle the refund for the out-of-stock parts; if there are a large number of out-of-stock items (over the total value), we will contact you for further arrangements.10%We will contact you by phone to discuss and resolve the issue.

2,After the buyer makes the payment72Shipped within hoursIf no specific shipping method is specified, we will default to sending via ZTO Express, Yousuan Express, Qfan Express, or China Post Small Packet. Delivery to the Jiangsu, Zhejiang, and Shanghai region is generally the next day, while for other areas, it may take longer.3~5 days, remote areas4~7天。如果需要发其他的快递，烦请说明。无论哪家快递都不可能保证时效，在哪天上午或下午或几点钟送到，每天都有可能出现意外事件，我们无法承诺产品在发货后几日内一定能到达买家手中，因为我们无法控制承运快递公司（或邮电局）的办事效率，更无法了解您所处地区派件员的素质和态度，希望买家不要因为物流公司的失误而迁怒于本公司，请您体谅我们在此问题上的鞭长莫及与无奈;请买家朋友多多理解并在购买时做出充分准备时间。请各位顾客收到货物后，亲自验收。Please provide the Chinese text you want to translate, and I will translate it into English for you.If any relatives, friends, colleagues, or doorkeepers are to receive the goods on your behalf, please remind them to open the boxes and inspect the items first.Please provide the Chinese text you want to translate, and I will translate it into English for you.Check the quantity and quality of the products to see if they meet the requirements.Especially when the packaging is damaged or re-packaged, special attention is needed. Currently, all logistics of our company are recommended by Alipay.Please provide the Chinese text you want to translate, and I will translate it into English for you.Courier companies allow you to inspect the goods before signing for them. Your signature, along with that of your relatives, friends, colleagues, or gatekeepers, indicates that you are satisfied with the quantity and quality of the products. If you sign for the goods and then later report issues with quantity or quality, we will not be responsible. When we ship the goods, we always include a list in the parcel. If there are any shortages, we usually note them on the list and apply for a refund.

Fourthly, are there color differences between the actual items and the photos? Are there any defective products? Does it support...15Does the product come with a reason to return or exchange?

1All the photos are taken from the actual items and have not been color-adjusted. Due to factors such as camera exposure, pixel resolution, display screen resolution, and the photography skills of the photographers, color differences are unavoidable. We strive to maintain consistency with the actual color of the items.

2Note: When shipping a large quantity of small products, there may be some defective items. We will carefully select the goods when shipping, but we cannot avoid defective items.We usually reduce the rate of defective products by producing more, ensuring a sufficient number of qualified products.Please confirm the number of qualified products after receiving the goods, do not consider the quantity to be insufficient just because you find any defective products.

3,In-stock products support a 15-day return and exchange policy. For non-quality issues, you will need to bear the round-trip shipping costs (including products with free shipping), and you will also need to bear the costs for the return.10%Freight Forwarding Labor Fee,We apologize for the low profit margin. We will bear the shipping costs for any quality issues. If you need to return a product due to quality issues, please do so within 7 days of signing for the delivery.24Please take a photo and send it to us within the hour for confirmation, and we will handle the matter after the time limit.

4,Customized goods do not provide returns or exchanges for non-quality issues. Please contact us for quality issues after signing the receipt.24Please provide us with the photos within an hour via online Alibaba Messenger or contact our customer service manager by phone. 

5. What payment method is used? How to pay?

After you select the product and click the 'Quick Buy' button, the Alibaba website will guide you step by step on how to make the payment. To ensure the safety of your funds, we strongly recommend that you use Alipay online. If you do not have an Alipay account, the system will prompt you to register an account. Please follow the system's instructions step by step. If you are unsure, you can contact our online customer service to assist you in registering an Alipay account and completing the online Alipay payment.
If for some reason you cannot use Alipay for payment, you can also pay by bank card. The bank card information is as follows:
Opening Bank: China Construction Bank Yiwu Fuyuan Sub-branch;6217001460000236793Account Name: Xu Haidong

Opening Bank: Agricultural Bank of China (ABC) Futian Market Branch;6228410380473201011Account Name: Xu Haidong

Opening Bank: Bank of China Yiwu Customs Branch; 6216616202002662587Account Name: Xu Haidong

Opening Bank: Industrial and Commercial Bank of China, Yiwu Commerce City Branch;6222081208002057185Account Name: Xu Haidong

Six, how many transportation methods are there? How long does it take? How much is the freight charge?

1Express delivery companies such as Best and Century, door-to-door delivery, generally in Jiangsu, Zhejiang, and Shanghai.1~2"The sky can be reached, and the provinces can be reached.3~5The sky can be reached.
2Logistics consignment is suitable for the transportation of large or heavy goods, with low freight costs, but it requires the customer to go to the local logistics pickup point to pick up the goods.(Need to carry the recipient's ID card). Generally in Jiangsu, Zhejiang, and Shanghai.1~2"The sky can be reached, and the provinces can be reached.3~5The sky can be reached.
3Passenger car cargo, a particularly fast transportation method with moderate freight charges. Customers who choose this shipping method must check at the bus station to see if there is a direct bus from Yiwu to their city. Only if there is a direct bus can this shipping method be selected. You need to pick up the goods at the bus station. For urgent items, this shipping method or SF Express (SF) can be selected.The shipping cost is relatively high.

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