Customer's Note:

1. Can I choose a color?How do you manage the inventory?

Shipping Declaration: Kindly note that you can leave a message when placing an order to specify the color you need. We will prioritize shipping based on your request. If there is a shortage of a particular color, our customer service will contact you. If you do not have any special requirements, we typically ship mixed colors.

1. Printed Towels: We have a variety of patterns for our printed towels, and the patterns shipped are random. We cannot select the style, but our prints are all beautiful and popular patterns. Please understand!

2. Customers who need independent packaging need to inform the customer service (with additional packaging fees). Some products will be accompanied by gift packaging bags or wrapping paper.
II. About Transportation:

Customers who do not meet the discount conditions will bear the freight costs, while those who do will bear them according to the discount conditions. Customers who choose logistics can pay for the freight upon picking up the goods. The transportation method is as follows:
1. Express delivery: We encourage wholesale customers to use express delivery for transportation. The freight must be paid in advance. The cost of payment on arrival is twice that of the advance payment.。

a) The delivery time is relatively fast. Generally, it takes 2-3 days to reach the Beijing, Tianjin, and Hebei region, and 3-5 days to reach the Jiangsu, Zhejiang, and Shanghai region. For other areas, it takes about 5 days.
b) It is possible to track online. Simply type the express name into Baidu and then enter the tracking number to track it online.
c) Lost items can be claimed.
2、德邦物流：
Customized and corporate customers can choose Dehong Logistics for guaranteed timeliness, online tracking, and claim for lost items. The logistics fee can be collected upon delivery, offering the same price as prepayment.
3. Local logistics companies:Our store can ship using local logistics companies, and the goods need to be picked up by the customer. The shipping cost is relatively cheap.
Please contact the shop owner for the price, as there may be additional fees in some areas, such as transfer fees and landing fees. The logistics fees must be paid in advance.
III. What to do if there are quality issuesWhat is the definition of a quality problem?
1)、Quality issues:
A. Towel with obvious holes
B、The towel has obvious loose threads.
C、There are a lot of oil stains on the towel.
In addition to the quality issues mentioned above, if the package is returned (with the shipping costs borne by the manufacturer), any other problems do not fall under quality issues. The buyer is responsible for the shipping costs.
Fourthly, the dimensions and weights indicated on the attributes are averages. Hand-cut, there may be some errors! The error range is 8%. Due to the different batches, the size, weight, and color of the towels may have some deviations, with an error range of 8%.
Note: Due to the fact that the factory directly approves the goods very quickly, we cannot guarantee any selected styles or colors. This includes styles that were available at the time when the customer service was confirmed. Occasionally, there may be a lack of two or three models. If there is a shortage, we will contact the customer to replace other models. If it is a peak season, some orders may be delayed by two to three days for shipping. Generally, the peak season is ...About 72 hours to send the goods!】