Service matters of Guangzhou vocabulary Cosmetics Co., Ltd.

■ about delivery

under normal circumstances, products ordered and paid before 14:00 can be shipped on the same day, but due to many factors, it cannot be guaranteed that all orders can be shipped on the same day, and we will try our best to ship within two days; due to the large shipment volume of some companies, the shortage after ordering is not excluded. We will deliver the goods strictly according to your order. If there is any shortage, we will contact you by phone to communicate with you about the handling plan.

■ about after-sales service

after the goods are delivered, we can try our best to help you track the transportation of the goods and ensure that you receive the goods as quickly as possible. However, we choose express delivery and logistics delivery, and cannot control the specific arrival time. Please forgive me! If you have any questions, please contact us in time. The profit of the wholesale business is low. In case of a series of problems such as unsatisfactory products or damage caused by logistics, refund or discount will not be accepted! 3% is a normal transportation loss range, please understand. The freight generated by the return and exchange shall be borne by the customer! We are a powerful manufacturer and will strictly do the work of stocking and sealing. 3) our company has passed three inspection procedures such as picking, checking and sealing when delivering goods, so as to completely control the situation of less delivery and missing delivery. Every order will have a detailed list with the goods. When receiving the goods, you must check the goods in the presence of the Courier! If there is a shortage, be sure to contact us at the first time! Don't come to us after signing, and tell us what has not been received. The consignee shall bear the problems after signing! (Sign on behalf of the guard, not signed by myself, but also signed)

■ Disclaimer

if you do not contact the customer service, we will not bear any responsibility for the loss caused by sending the product back or applying for a refund. If you do not comply with the return and exchange rules, we will refuse to sign the goods upon delivery, and do not assume any responsibility; When the product is sent back, it is not accompanied by the buyer's text information, which makes it impossible to find the buyer, and we are sure to lose contact with you. We do not assume any responsibility; if the product fails to arrive due to the buyer's wrong address or other reasons, we will help you find it. If it is really lost, we will not bear any responsibility; Because some products are fragile, please be careful when returning the product to ensure the safe return of the product. The company does not assume any responsibility for the damaged products on the way back.

■ about comments

after receiving the goods, if there are no special circumstances, please confirm the receipt as soon as possible; After receiving the goods, if you have any dissatisfaction with the products and services, please do not rush to comment, report to the store owner Xia Minghui (15014261896) in a timely manner so that we can properly handle it as soon as possible. When encountering the problem of slow logistics, we will try our best to urge and properly solve it and understand long live. Please don't comment because of the logistics! Thank you very much!

We promise that all products are described truthfully, and they are the latest production date. We sincerely guarantee the service, so that you can shop without worry and have a happy shopping!