Shipping Instructions:

Deliveries will be made within 48 hours after placing an order. We default to using Huitong and Yunda Express. If Huitong and Yunda Express are not available, please contact customer service to negotiate the use of other express services. For large orders, the delivery schedule and payment methods need to be determined after discussion with customer service.

The solution to the shortage problem: First, we will contact the consignee to inform them of the shortage reason and obtain their consent to replace the style, etc. If we cannot contact the consignee, the default principle is to distribute as much as possible according to the order. The remaining payment will be fully refunded to the purchaser.

Signature Instructions:

Please the buyer personally sign for the parcel when receiving it, and check it in person to ensure it is correct. If you find: the quantity is incorrect, the goods are damaged, please seal it back in its original condition and refuse to sign immediately, and contact the shop owner in person in front of the courier. After confirmation by our company, it can be returned. Once the signature is received, our company will not assume any responsibility, please pay attention!!! The same applies to problems that occur after others sign, so please make sure to sign personally!

Damage: The responsibility for damage caused by transportation will not be borne by our company (it is recommended to choose logistics companies like Dewang or Jiaji with insurance). However, we have an obligation to do our utmost to assist the customer in resolving this issue. Our company will adopt double-layer packaging, adding cushioning materials, and compact stacking methods to avoid damage. Please (or the other consignee) must check the quantity and appearance of the goods together with the courier (this is your right), if the quantity is incorrect or the appearance is damaged, please have the courier sign to confirm.

Problem 1: The courier refuses to open the package together for inspection.
Solution: After you sign for the courier package, please keep it until you have checked it thoroughly, and then return it to the courier staff.

Problem 2: The courier refuses to sign to confirm the missing quantity.
Solution: Just write down his phone number and name.

Please read the above content carefully, as it is very important to you. If you cannot perform the above actions, we will be very sorry for any problems that may arise, and we will be unable to help.

Return and Exchange Policy: For products with quality issues that result in the loss of their intended functions, we will process a return or exchange. (The condition for a return or exchange is that the packaging is intact for resale, otherwise there will be a charge for packaging, so please return the product in as good a condition as possible.) However, the shipping costs will be borne by the buyer. (Most issues can be resolved by simple methods such as changing the batteries, adjusting the placement of the batteries, or connecting the wires... Selling toys requires the ability to repair toys.) For reasons such as poor sales or not as good as expected..., which are not due to quality issues with the product itself, we will not provide a return or exchange. Therefore, please carefully study the actual product parameters before purchasing as a reference standard.

Product Quality: All products sent by our company will undergo multiple inspections, including during production, post-production, and before shipment. Only completely qualified products will be shipped. However, due to various uncertain factors, the loss of product functionality may occur. Our company can only guarantee a 97% pass rate, with 3% falling within the exemption scope. (For wholesale products other than retail products, if there are multiple models with a 2% exemption range).

Product images are taken by self-camera, which can more accurately reflect the actual product. However, due to factors such as lighting, there may be slight differences between the images and the actual products. Factors such as market changes may lead to adjustments to the product and packaging colors, packaging methods, etc. by the factory. Please refer to the actual product for the final decision.

Other: We are not producing fine works, crafts, art pieces, or electrical appliances. We are making car model toy products. Perfectionists or those with strict product standards, please turn gracefully and walk around with elegance.
Transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions. The estimated transportation time we provide is for reference only and is not part of the contract. It is also not a reason for returning the goods.

Please read the above terms carefully, they will take effect from the time of your order. If you have any questions or objections, please confirm with our staff before placing your order.

Better quality and more favorable prices are our relentless pursuit! We hope that our hard work will receive the understanding and recognition of everyone! Finally, I wish you all a pleasant shopping experience!

Special emphasis: [Return and after-sales service]
1. Before returning or exchanging the goods, you must inform our customer service and obtain our consent. Otherwise, we have the right to refuse to accept the return or exchange! (For retail, if there are quality problems, the actual freight cost can be compensated to the customer, and all packages to be received will be rejected). Please attach a return list for logistics returns so that the staff can check the goods upon receipt.

2. After the customer places an order, please check the site's notification in time or contact the site's after-sales staff to obtain the tracking number, and pay attention to the tracking number. If any problems occur, please actively contact the courier company and our staff to solve the problem. We will not assume responsibility for delays caused by courier reasons. We will try to negotiate with the courier company to help handle the problem.

3. If there is a requirement for return or exchange, the customer must ensure that the goods are in perfect condition, have not been used, and the product is undamaged, without affecting the resale of the goods. (If the returned goods do not meet the standards, the station will charge a handling fee of 20% of the original price). The return shipping fee is borne by the buyer.

4、Our company has quality inspectors to conduct strict checks before, during, and after production to ensure that the product quality is 100% without any problems before shipping. However, due to various uncertain factors, we can only guarantee that 97%-98% of the product quality will be without any problems after arrival. 2%-3% is within the scope of exemption. Please inspect the goods before signing for them. If you find the quantity is incorrect or the goods are damaged, please stop signing immediately and contact us in the first time. Contact our customer service staff to negotiate the handling, do not blindly sign. All authorized signatures or proxy signatures are considered as the recipient or the recipient's authorized person. Thank you for your cooperation!

5. This product is only for export purposes and may not meet the domestic product standards. Please be cautious when purchasing for domestic buyers.