1. About logistics and express delivery

Small items: default to send with ZTO Express, large items: default to send with ZTO Express and Su Express. If you need other courier services, you can contact customer service to make up the difference.

2. About Shipping

Orders placed before 15:00 the same day are generally shipped, but orders after 15:00 cannot be guaranteed for the same day shipping. Urgent orders should contact customer service for priority arrangement. For bulk orders, please communicate with customer service.

3. About Returns and Exchanges

After the customer receives the product, they should immediately check if it matches the order. If there are any discrepancies, please contact our customer service on the same day. If more than 3 days have passed, the company will handle the situation as appropriate. Customers have a 7-day free return and exchange policy after receiving the goods, and they are responsible for the return and forwarding fees.

4. About Color

All the goods in our store are photographed by professional photographers, and the colors are carefully checked to be as close to the actual items as possible. Due to the differences in color contrast and color temperature of computer monitors, there may be slight color differences.

5. About Sizes

Wig sizes are all one size fits most, and 99% of people can wear them. There are adjustable straps at the back, which can be adjusted according to the head circumference.

6. About Customization

Our company accepts custom-made orders based on customer drawings and samples; Custom-made orders based on samples: