【Manufacturer】Yiwu Jin Tiantian E-commerce Co., Ltd.

【Main Products】Professional production and wholesale of various: Chinese knots, tassels; various types of thread materials; bells, beads, DIY tools;

Custom sample orders: Customers who order custom samples usually receive their products within 2 to 15 days (if the item is in stock, it will be available immediately, no need for custom production).

The production cycle for custom orders we typically take on is 2-15 days, and we will deliver as soon as possible!

Please contact our Alipay customer service for more details!

1. All products in our store are usually in stock and can be purchased immediately. Dear customers, you can simply purchase the goods directly (however, we have more than one online store, as well as physical stores and direct sales from the factory, so there may be stock shortages).

2. Suggest using Alipay escrow transaction! If there is no Alipay and the buyer needs to make a direct bank transfer, the policy is to ship after payment received (that is, the buyer makes a bank transfer and ships once the payment has been received), and we do not accept payment before shipping! Welcome to use Alipay!

3. Due to the display of the monitor, the actual shooting, and the process of creating the images, there may be slight color deviations in the product! The color is subject to the actual product!

Please complete the transaction within 15 days after purchasing the goods.

5. After receiving the goods, please open the package at the delivery site to inspect if there are any damages. If there are damages, please confirm them with the transportation company, and we will pursue the responsibility of the transportation company. At the same time, we will provide a free replacement. If it cannot be proven that the damage is due to transportation, we are not responsible for free replacement, and the customer needs to pay for the parts and shipping costs themselves.

6. After receiving the goods, if you are satisfied with this transaction, please don't forget to give us a positive review of support. If you are not satisfied or have any opinions or suggestions, please tell us so that we can improve.

7. If the buyer is not satisfied with the product within 7 days of receiving it and requests a return and refund, the return shipping costs are the buyer's responsibility! Products received more than 7 days after the day of receipt, we do not offer a return or refund!
8. If you have purchased any item from our store, it means you have carefully read and understand the above terms and conditions. Customers who cannot understand or accept these terms are not welcome to make a purchase. Thank you for your cooperation! Once you make a purchase, it represents that you fully agree to the above terms!

9. Wholesale price, quantity discount! Customized processing available!

10. To earn consumer popularity, so the shop does not add price for retail sales (comfortable right?)!

11. Regarding Packaging: Most of our products are sold without packaging. The reason is that most of our products are manufactured in our own factory and are sold in bulk, without individual packaging. However, we will decide whether to provide individual packaging based on the products you purchase. We would like to clarify that individual packaging is not a given, and we will do our best to provide the best service!

12. About returns and exchanges: Dear customers, please note that you must open the packaging in the presence of the courier to inspect the actual goods. If there are any quality issues, please have the courier witness and take photos, and inform us. We will resolve the issue appropriately, either by refunding or resending the item (we will bear the shipping costs). If the reason for the return or exchange is not due to quality issues, but rather because of color or size preferences, the shipping costs will be the buyer's responsibility.

13. About Express Delivery: Default express delivery is subject to customer service inquiry. If the area is not reachable, other express delivery services can be used with a price difference. If you need urgent delivery, please use SF Express (for those who use SF Express, the freight charge will be collected upon delivery)!

14. Shipping Time: Our warehouse will ship the goods based on the order volume. Generally, we will try to ship within 24 hours after the order is placed. If there are too many orders, we will send them out within 48 hours, except for special circumstances! Delivery dates may be partially adjusted during holidays!

15. About the evaluation: Please make a fair evaluation based on the photos you receive after the goods arrive. Please do not give a neutral or negative rating just because it is different from your expectations. If there are any dissatisfactions or suggestions during the transaction process or after receiving the goods, we hope you can tell us first on Alipay. We will definitely give you a good solution. Please wait until the problem is solved before giving us an evaluation. Thank you for your understanding and support.