Wholesale orders should contact customer service to modify the shipping fee after placing the order, and then make the payment. For orders placed directly, no refund will be made for the difference in shipping after the shipment.

Please contact customer service if you need to make any changes.

Shipping and Handling Instructions

The default shipping method for our store is express delivery, with YTO Express and Best Express as the default options. If you require a different express delivery service, please contact our customer service for pricing and modification. If the quantity is large, please contact the shop owner through Alibaba Messenger. For small quantities, we will use express delivery, and for large quantities, we will use logistics. The express delivery fee is simply calculated by the seller and reported to the merchant. The logistics fee is paid by the buyer on arrival. The transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions. The estimated transportation time we provide is for reference only and is not part of the contract and cannot be used as a reason for returning the goods.
Please read the above terms carefully, they will take effect from the time of your order. If you have any questions or objections, please confirm with our staff before placing your order.

Payment Method

Due to the wholesale nature, the profit is extremely low. Please note, all transactions with our company are subject to the payment in full before shipment: use Alipay or bank transfer.

Price Specification

Wholesale nature, low profit, low profit and high volume, do not support bargaining! Our toys are of high quality and low price, and they are worth more than the price. All the pictures are taken from the actual objects, and all sizes are measured by hand. An error of 1-2CM is normal.

Shipping Instructions

Our store's shipment volume is increasing day by day, and because toy products move too fast, we often run out of stock. Especially during the peak sales season, sales volume increases, and we often run out of stock after a while. Therefore, it is possible that some orders may not be available after placing them. Therefore, it is normal for the shipping period to be one to three days. We will try to arrange early shipping as much as possible. We will try to ship the goods on the same day if we have them, and we will arrange the goods within three days for those without them. Please understand and forgive!
The solution to the shortage problem: In general, we will contact the consignee to inform them of the shortage reason and obtain their consent to replace the style or color. If we cannot contact the consignee, the default principle is to send as much as we can according to the order. The remaining payment will be fully refunded to the purchaser.

Signature Instructions

Please the buyer personally sign for the parcel when receiving it, and verify the contents on the spot. If you find any discrepancies in quantity or damage to the goods, please seal it back in its original condition and refuse to sign, immediately contacting the shop owner in the presence of the courier. After confirmation by the buyer, the item can be returned. Once the parcel is signed for, the shop will not be responsible for any issues, so please be careful! The same applies to any problems that arise after someone else signs for the parcel. Therefore, please ensure that the buyer personally signs for the parcel!
Damage: The responsibility for damage caused by transportation will not be borne by our company (it is recommended to choose logistics companies with insurance such as DEBON and BEST). However, we have an obligation to do our utmost to assist our clients in resolving this issue. Our company will adopt double-layer packaging, adding cushioning materials, and compact stacking methods to avoid damage. Please (or other persons authorized to receive goods) must inspect the quantity and appearance of the goods together with the courier (this is your right), if the quantity is incorrect or the appearance is damaged, please have the courier sign to confirm.

Return and exchange

Return Policy -- If the product itself suffers from a quality issue leading to the loss of its intended functions, we will process a return or exchange, but the shipping costs will be borne by the buyer (most issues can be resolved by simple methods such as replacing the battery, adjusting the battery placement, or reconnecting the wires...). For reasons such as poor sales or not meeting expectations, which are not due to quality issues with the product itself, we will not provide a return or exchange.

Product Quality

We have always been committed to supplying our customers with high-value products at a reasonable price, which are both popular and well-selling. Quality and price are both acceptable to the general end customers. As the first and foremost condition for a hot-selling product is the quality control! Since it is wholesale, the shipment quantity is huge, we can only inspect the quality and appearance of some products randomly, and it is impossible to check each one to see if there are any minor defects. Potential issues may include:

Product shipping error: The warehouse colleague has checked and proofread the order twice from receiving the order to shipping, but there may still be some mistakes occasionally. You can try selling it. Our products on Ali are generally very popular. If there is a price difference, please contact our customer service to return the difference.
Product quality issues: Most problems can be solved by replacing the battery, adjusting the battery placement, or reconnecting the wire connections, etc. Selling toys means knowing how to repair them. For products that can be repaired with spare parts, we will provide the parts. For specific details, please consult our customer service.
③Packing damage, damaged by courier logistics: We will adopt double-layer logistics packaging, add cushioning, compact stacking, and other ways to avoid damage. The transportation is completed by third-party logistics companies, which are beyond our control. The responsibility for damage caused by transportation will not be borne by us. Please open the box in front of the logistics or courier to check!! (New Bang and other insurance logistics can claim compensation, general logistics usually do not, please be aware) The transportation time is affected by many factors such as weather, vehicle arrangements, and traffic conditions, which are not reasons for return, but we have the obligation to assist customers to handle the problems generated by logistics and courier.

All products are subject to multiple inspections during production, after production, and before shipment, and only those that are completely qualified are shipped. However, various uncertain factors may lead to the loss of product functionality, and our company can only guarantee a 98% pass rate, with the remaining 2% falling within the scope of exemptions.

Image of the actual item

The majority of product images are taken from actual products, which can more accurately reflect the actual appearance of the product. However, due to factors such as lighting and photography skills, there may be slight differences between the images and the actual products. Additionally, factors such as market changes may lead to adjustments to the product and packaging colors, packaging methods, etc. by the factory. Please refer to the actual product for accuracy.

After placing an order, contact the customer to modify the shipping fee before making payment. If you pay directly, no refund will be made for the difference after the shipment.