1. How to charge the freight?

A: By default, logistics is sent and freight is paid on arrival. For small amounts and customers in Jiangsu, Zhejiang and Shanghai, we send express delivery.

2. When have I placed an order and will the goods arrive?

A: Normally, the goods will be delivered within 48 hours after the order is placed. The arrival time depends on the logistics company. Generally, there are 1-2 days for Jiangsu, Zhejiang and Shanghai, and 3-7 days for logistics in other provinces. Please contact our customer service for follow-up if the number of days exceeds.

3. Are the products on the shelves available? What if they are out of stock?

A: products that can be ordered on the shelves are generally available, so you can rest assured to order them. If they are out of stock, we will contact you through Wangwang or telephone to handle them in a timely manner.

4. Can I choose colors?

A: The default is random delivery. If you have special requirements, please indicate the required color in the remarks column or contact customer service. However, it is inevitable that there is a lack of color. If there is a lack of color, we will ship the goods randomly, please understand.

5. Can I return the product if I am not satisfied with it?

Answer: If you are not satisfied and do not like the product, you can return or exchange it without using it or affecting the secondary sales. The freight is borne by the buyer.

6. What should I do if the product is damaged or defective?

A: Generally, we will check carefully before shipment, but it is inevitable that there are flaws or some damage in logistics. Please put it up first and wait for a box. You can check it back. We will exchange it for you, the buyer shall bear the freight.

7: How long can wholesale goods be shipped?

A: For more than 10 items, please contact the seller if they can deliver the goods within 48 hours. If the seller does not contact the seller and the seller does not deliver the goods within the specified time, the buyer is responsible for it.

8: How long can after-sales after signing the goods?

Please contact customer service within 24 hours if the product is damaged or missing. If you have not contacted the seller within 24 hours after signing, the buyer will be responsible for it.