Required for customers who place orders (This statement is the default when placing orders)

product Information

       taizhou Huangyan Yisong Plastic Factory focuses on the production of household daily necessities for two decades. It is an excellent enterprise integrating product design, production, sales and brand operation. Yisong is committed to building a home products enterprise with user experience as the core. With the spirit of being loyal and ARTISAN, Yisong independently develops creative department stores, storage, home gifts and other aspects. With strong strength, reasonable price and excellent service have established long-term cooperative relations with many enterprises. Zhejiang Huangyan Yisong plastic factory warmly welcomes all walks of life to visit, inspect and negotiate business.

What you thought and what you didn't expect, Yisong can surprise you!

• many customers saw the product picture and thought it was good, so they took it directly, ignoring that the product should be enlarged properly to allow customers to view the physical objects and details more closely, please pay attention to the product parameters in the product details when shooting the goods.

• 2. About color

  due to photo shooting, there will be slight color difference in website picture practice, which is not a quality problem. The final color should be subject to the actual product. The color difference is not the basis for negative comments. Please purchase with caution if you cannot accept it at all.

• 3. About customer service

  customer service online working hours: 8:30 -- 17:30 online rest time 11:30-13:00

• 4. Express delivery

  under normal circumstances, the goods will be delivered within 48 hours after the order is placed and within 3-5 days (except legal holidays).

• 5. Return and exchange process

  if the product has quality problems or wrong delivery or missing delivery, you can contact the seller to apply for a refund/replacement service within 48 hours after receiving the goods. After the seller confirms that it meets the conditions, you can follow the refund/exchange process.

   

  Step 1: Please contact the seller Wangwang first to confirm whether the return and exchange conditions are met (it is recommended that you take photos of the goods received)
  step 2: return the goods and keep the Express receipt. The postage must be paid in advance by the buyer (the seller refuses to accept the freight to pay)

   

  in order to ensure the smooth handling of your refund/Exchange, please be sure to attach the order number contact information with the package.

  Special instructions for non-return and exchange (the merchant must confirm before applying for return and exchange):

  the outer packaging has been removed and cannot be recovered, affecting secondary sales (except for quality problems)
  damage caused by intentional damage or force majeure.

   

  1. Please fill in the accurate receipt information and keep the phone open before receiving the goods so that the delivery personnel can contact you in time when delivering the goods, so as not to delay the receipt time.

  2. The package is not delivered in time due to reasons such as unknown address, phone failure or shutdown. Please contact the logistics company to collect the package, you shall bear the freight incurred by returning the goods to the place of delivery due to the failure of delivery.

  3. Express delivery: Postal Service and Debon (please be careful if the express delivery is not available).